The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    does anyone buy the extended service plan?

    Discussion in 'HP' started by tommyncal, Aug 28, 2008.

  1. tommyncal

    tommyncal Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Buying my son a dv5t laptop for school, after finding the 30% off coupon. I would feel much more comfortable with an extended service plan but have read on here pros and cons. He could never diagnose any computer problems, so the tech support would be as much help as the accident coverage. Has anyone bought this coverage and your thoughts? Also, he is not a gamer so I am planning to stick to the integrated graphics x4500. Is that good enough for web browsing, music, movies and such?
     
  2. Infamous22

    Infamous22 Notebook Deity

    Reputations:
    189
    Messages:
    1,093
    Likes Received:
    0
    Trophy Points:
    55
    Whenever you purchase something that you plan to use for an ideal amount of time, it is always best to get an extended warranty. The "Extended Service Plan with ADP" covers all defects from HP as well as damage done by your son. Shipping is covered to and from his location. They pretty much send out a box with a prepaid label. If for any reason they can't fix a notebook it is usually replaced with a newer and better notebook. The technicians are hard headed once in a while, but they always get the job done.

    Pros for the ADP warranty:

    Free shipping to and from repair center
    covers all damage from them or you
    technical support over the phone
    next day delivery on all replaceable parts

    Cons:

    HP has Indians for technicians (not that bad tho)

    There's no point to getting the standard warranty without ADP. Most of your problems will be diagnosed as consumer damage.

    As for the GPU, the X4500 will be fine for web browsing and movie viewing. However, he will stumble upon a game and then get hooked on it. Even if he doesn't, it might be ideal to future proof the notebook with a 9600m GT.

    All in all, you never know when accidents happen. What you can do is prepare for them! A small $300 investment will ensure the full functionality of that notebook. Would you rather buy a new notebook every year?
     
  3. tommyncal

    tommyncal Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    thanks for the reply, I'll probably get either the 2yr or 3 yr ADP. The 9600m GT is too much of an investment for someone who has shown no interest in PC gaming. Thanks again