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    droped my compaq

    Discussion in 'HP' started by the fox, Mar 6, 2009.

  1. the fox

    the fox Notebook Enthusiast

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    hello my compaq is not even a year old i droped it nothing cracked on the outside its when i turn it on it boots up then shuts off after 2min is there anything i can check to fix this
     
    the fox, Mar 6, 2009
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  2. boypogi

    boypogi Man Beast

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    does it still lights up?
     
    boypogi, Mar 6, 2009
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  3. evil534768

    evil534768 Notebook Enthusiast

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    Do you have an Accidental Damage Protection plan along with your warranty? If u have an ADP, go ahead and get it replaced for a new laptop absolutely free of cost. Please let me know. And PM me your laptop serial no. and product no. if possible. Let me see if I can set up a free replacement for you.
     
    evil534768, Mar 6, 2009
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  4. the fox

    the fox Notebook Enthusiast

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    yes it does
     
    the fox, Mar 6, 2009
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  5. evil534768

    evil534768 Notebook Enthusiast

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    Then friend....RELAX!!!!....go ahead n give HP a call....tell them that u have an ADP with ur warranty...and that u want a replacement.....they will check ur warranty status and then setup a replacement for you for FREE!!!
     
    evil534768, Mar 6, 2009
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  6. the fox

    the fox Notebook Enthusiast

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    no i dont have a ADP i was saying yes it still lights up sorry my wife bought it for me so im sure she didnt pay extra for a ADP but ill check when she gets home thanks
     
    the fox, Mar 6, 2009
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  7. evil534768

    evil534768 Notebook Enthusiast

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    If your keypad lights are on and u get black screen with no cursor and also not able to boot to BIOS, even then you are eligible for a free replacement under ONE TIME SERVICE ENHANCEMENT POLICY.
     
    evil534768, Mar 6, 2009
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  8. the fox

    the fox Notebook Enthusiast

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    the problem is i cant find my reciept its a compaq v5201ca im trying to see if i can fix it when i turn it on it powers on i hear the fan the power light is orange cargeing light is orange and theres a pic that looks light cds in a pile the light is also orange and it blinks 2 times pause the 2 times again keeps doing that and my cd drive sounds like its trying to boot someing but theres no cd in it screen is blake tryed to hook it to a nother moniter and nothing. thanks for any info
     
    the fox, Mar 6, 2009
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  9. Rozwell

    Rozwell Notebook Consultant

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    Depending on when you got it HP may not need the receipt. The Serial Number has a date code on it of when it was manufactured. So if it was built within a year they shouldn't need the receipt.

    Plus, do not tell them you dropped it... :rolleyes:
     
    Rozwell, Mar 6, 2009
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  10. Nilst

    Nilst Notebook Consultant

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    Sounds maybe like its trying to boot from a bad hard drive from the drop, so then the BIOS is trying to boot from the CD thats empty. Sounds like the hard drive might have broken to me...just a guess.
    Need to run a hard drive diagnostics off a CD (download with another computer) and run that in the laptop, might have to go in to BIOS to make it boot from the CD/DVD first....if it doesn't already boot.
     
    Nilst, Mar 6, 2009
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  11. Nilst

    Nilst Notebook Consultant

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    Nilst, Mar 6, 2009
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