dv2000 lid discoloration

In the last 2 days, I noticed small, reddish copper-colored discoloration in a few small places on the top of my dv2000 lid. Has anyone else experienced this? I was thinking it might be the wave design 'sticker' (for lack of a better term) pulling awaya bit. Please let me know if any of you have experienced this, or how I should proceed. Return? Thanks.

 

Any chance you could post a pic?

 

The wave design is inlaid and covered by the HP Imprint Finish (glossy coat, basically) so it can't 'pull away' like a sticker.



And my dv2000 doesn't have this problem. The top looks like it was the day it came ouf the box...

 

This is not good. I just ordered DV6000t and one of deciding factor was its case and lid durabilty, if that factor is out of the window I will not keep it. Please post some pics and someone else confirm this.

 

LOL..wish I could confirm this, but.. as of today, I am still waiting for my dv2000t to arrive. Ordered on 31st of August, built and shipped on 8th of Sept, and so far, it is not here yet

 

ThunderRiver..I'm in the same boat. Still waiting for mine. I hope I get the QDS screen. I hate the way manufacturers do this parts switcharoo crap...

 

Well, I've got three friends with dv2000 models, and they haven't had any thing like this, nor have I.

So, people who have notebooks with Imprint Finish, don't worry. I don't think it's a normal thing.

 

I'll try to get some pics up later this week. There are now 3 very small discolorations on my lid. They are below the surface and are not the result of damage. I baby this thing like no other. Strange. HP Chat had not even heard of this issue, so I'll probably contact the home store soon. I love this computer, but the little imperfections hurt the aesthetic a bit.

 

Just received this reply from HP.

_____________________________________________________
Dear *******,

Thank you for contacting HP Total Care.

I understand from your mail that the lid of your HP Pavilion notebook is
discolored at somewhere below the surface and you would like the color
to be restored.

Philip, you may send the notebook for a repair. However, the service
center might not repair a cosmetic damage as this is not any hardware or
software issue.

You may take the notebook to any Authorized Service Providers as well.
However, they will charge you for the repair.

Go to the following Web site to locate your Authorized Service Provider:

http://hp.infonow.net/bin/findNow?CLIENT_ID=HP_LOC_USA_SRV

This will take you to the "find a US local HP authorized service
provider" page.
Then follow the steps below:

1. In the category menu select the appropriate HP product.

2. After selecting the appropriate category you will get a list of HP
products in the Family box. Select the family in which your
product is located.

3. After Selecting the family of the product you will get a list of
products under the product list.

4. Select your product from the list under the product section and
click Next.

5. Follow the instructions on the service options page.

If you can not decide which one of the listed stores is the nearest one,
please take the notebook to any RadioShack or CompUSA center for the
service, as they are HP authorized service centers.


If you want us to pick up the notebook for service please get back to
us.

If you have further questions, please reply to this message and we will
be happy to help you.

You may receive an e-mail survey regarding your e-mail support
experience. We would appreciate your feedback.

HP Total Care is a J.D. Power and Associates Certified Technology
Service and Support Center, recognized for consistently providing "An
Outstanding Customer Service Experience". For information on keeping
your HP and Compaq products up and running, please visit our Web site
at:

http://www.hp.com/go/totalcare


Sincerely,
Owen
HP Total Care

__________________________________________________

That sucks!

 

Doesn't sound like "Total" care to me.