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    dv2500 64bit ultimate fingerprint reader

    Discussion in 'HP' started by j-dogg, Nov 26, 2007.

  1. j-dogg

    j-dogg Notebook Evangelist

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    Hey
    last night i upgraded my dv2500 to windows 64 bit ultimate. i got everything to work except the finger print reader. i installed the 64 bit drivers from hp's website. in device manager it recognizes it as personal identification device but when i swipe my finger i get nothing any ideas?
     
    j-dogg, Nov 26, 2007
    #1
  2. panteedropper

    panteedropper Notebook Deity

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    there is usually a software associated with the fingerprint reader. For example, even though your computer may have a webcam, you can not use it without a software that will allow video capture.
     
    panteedropper, Nov 26, 2007
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  3. j-dogg

    j-dogg Notebook Evangelist

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    i was using verisoft software before i switched to 64 bit im gonna try and find it
     
    j-dogg, Nov 26, 2007
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  4. j-dogg

    j-dogg Notebook Evangelist

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    i found the software on the website but i dont see anyplace to download it from any ideas?
     
    j-dogg, Nov 26, 2007
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  5. j-dogg

    j-dogg Notebook Evangelist

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    any 1.....
     
    j-dogg, Nov 27, 2007
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  6. nu_D

    nu_D Notebook Deity

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    nu_D, Nov 27, 2007
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  7. j-dogg

    j-dogg Notebook Evangelist

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    did that non of those are verisoft software. that was the 1st thing i tried. it installed the drivers so it recognized it as a security device in device manager but its just sits there dead.
     
    j-dogg, Nov 27, 2007
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  8. nu_D

    nu_D Notebook Deity

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    nu_D, Nov 27, 2007
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  9. j-dogg

    j-dogg Notebook Evangelist

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    j-dogg, Nov 27, 2007
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  10. j-dogg

    j-dogg Notebook Evangelist

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    j-dogg, Nov 27, 2007
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  11. betorincon

    betorincon Newbie

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    great. I had the same problem.
    Thanks.
     
    betorincon, Dec 14, 2007
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  12. madmat

    madmat Newbie

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    I have dv2690el model and i can't find the software either.
    The url specified has a version that it is not compatible with my notebook.
    At the end of the installation says that it cannot find the fingerprint server !?
     
    madmat, Jan 28, 2008
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  13. j-dogg

    j-dogg Notebook Evangelist

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    weird did you install the drivers 1st?
     
    j-dogg, Jan 28, 2008
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  14. madmat

    madmat Newbie

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    Here it is what I installed (in the attachment)
     

    Attached Files:

    madmat, Jan 28, 2008
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  15. j-dogg

    j-dogg Notebook Evangelist

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    j-dogg, Jan 28, 2008
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  16. madmat

    madmat Newbie

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    I installed the new drivers but still have that error when I reach almost the end of the software installation (veritech manager server unreachable)
     
    madmat, Jan 29, 2008
    #16