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    dv2550se stuck pixels

    Discussion in 'HP' started by ToxicBanana, Aug 19, 2007.

  1. ToxicBanana

    ToxicBanana Notebook Consultant NBR Reviewer

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    How common are stuck pixels on new laptops?
    I just bought a dv2550se that had a bright green stuck pixel I couldn't fix. I took it back to BestBuy and exchanged it. The new laptop also has a stuck pixel - this one is red and less noticeable. Should I just accept this as normal?
     
  2. chrisL2

    chrisL2 Notebook Enthusiast

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    industry standard is 5 or more stuck/dead pixels. good thing BB replaced your system. just maybe take advantage of the warranty to have the lcd replaced. but most probably you'll get a refurbished screen.
     
  3. killermojo

    killermojo Notebook Guru

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    Or just exchange it again, tell them this one runs too hot or something.

    How is the screen otherwise? Is there any backlight bleed from the bottom?
     
  4. JerseyKid

    JerseyKid Newbie

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    I may be lucky, but Best Buy is rather easy to deal with concerning the issue of dead pixels. It is worth a shot to replace the product and see what their response, so long as you are within the return policy.

    I guess some of the sales people may not be familiar with each brands pixel policy, so they decide that the product has a defect.
     
  5. ToxicBanana

    ToxicBanana Notebook Consultant NBR Reviewer

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    The screen is pretty nice otherwise. The backlight is evenly distributed, with no noticeable bleed on any edges.