dv5000 Memory Problems

I am working on a friends dv5000 notebook. She was complaining that suddenly it was very very slow. I check her system hardware and in windows it said that she only had 256mb of RAM. I told her she needed more memory and she bought a 1gb chip. When I went to install the chip I noticed she had two memory chips already installed and both were 512mb. I replaced one of the chips with the 1gb and powered into system setup to see if the system recognized the memory. It shows 1.5gb of memory but when I booted into Windows XP SP2 it only shows 256mb of memory. I then removed the 512 chip and left the 1gb memory in and again it only shows 256mb of memory when booted into Windows. I have flashed BIOS to current version to see if that helps but no luck there either. Anyone have an idea why this is happening?
Thanks Jerry

 

I have the same problem on a dv8000. Have you had any luck fixing this?

 

Never heard of that problem, so this message is semi-bump for you. I don't think it's a ram problem that started the whole thing. She mentioned that it happened suddenly which to me sounds of the virus & spyware alert. If there was always a ram problem then she'd probably have complained right when she got it. I'd run multiple scans in safe mode and perhaps an anti-virus before boot up to check. It could also be, that you guys have really bad luck with ram and got some bad sticks. Again, check for the nasties first. Lastly, see what kind of programs are running in the background.

 

Jerry,
Did you fixed your memory problem? As my friend, she having exatly the same issue with her dv5000. I would really interested in your solution!

Mindaugas