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    dv6870 running hot. normal?

    Discussion in 'HP' started by jbachandouris, Jul 3, 2009.

  1. jbachandouris

    jbachandouris Notebook Geek

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    I have an HP dv6870 (dual core AMD). It overheated a few weeks ago and shut down. I notice now that the fans are always running. I don't remember this being a problem before. Core temp says my cpus are running around 180F degrees. TL-64 is the processor model.

    Is the laptop ok, or does it need to be sent in for repair?
     
    jbachandouris, Jul 3, 2009
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  2. namaiki

    namaiki "basically rocks" Super Moderator

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    82C is quite high if you're not doing anything on your computer. Computer shuts down at ~100C

    If it's shutting down by itself, it might be needing to be sent in for repair unless you can do it yourself without voiding the warranty.
     
    namaiki, Jul 4, 2009
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  3. jbachandouris

    jbachandouris Notebook Geek

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    That's what I thought.

    I tried email support, what a waste! Setting the bios to default? Testing the hard drive? Making sure the vent is clean(duh)?
     
    jbachandouris, Jul 4, 2009
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  4. brianstretch

    brianstretch Notebook Virtuoso

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    The fan SHOULD be running 24x7, to keep the defective NVIDIA graphics chip from failing from thermal stress. Older models needed a BIOS update to get this fan behavior. Yours should have come with it.

    As to your CPU temps, assuming the cooling assembly is clean and not obstructed, odds are thermal compound was applied improperly at the factory. This happens a lot. If you're ambitious you can get the service guide, Arctic Clean and Arctic Silver 5 and fix it yourself, or you can send if off to HP and take your chances (and get your HD wiped clean).
     
    brianstretch, Jul 4, 2009
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