dv6t vs. coffee w a happy ending | NotebookReview

nottaguy Newbie

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First, some background:

I'm a consultant/contractor who needs a laptop for programming and MS Office applications (Excel, Word, etc.). I'm a sole proprietor, which means *I* am also my IT department, marketing, etc.

Kudos to Notebook Review:
I began researching the dv6t back in the spring, when the shipping delays were so long, someone started an order status thread here on Notebook Review to act as a support group! It was through the posts here that I learned that HP was offering the 1920x1080 screen upgrade just a few days before I received my initial unit. Thanks to HP's painless return process, I was able to ship back the initial laptop and order a new laptop with better specs. By that time, fulfillment was starting to get back to normal and I had my current laptop by the first part of June.

Now--on to the coffee:
As it would happen, I managed to dump about 2 tablespoons (~1 oz.) of coffee into the keyboard of my 2-month old laptop. (Cream, no sugar.)

Here are the steps that I took to minimize the damage:

unplug computer

remove battery

mop up whatever liquid you can externally

turn laptop on its side (right, in my case) to drain as much as possible and minimize the amount that gets below the keyboard

remove keyboard using the db6 Maintenance & Service Guide found here (also found in this forum)

sop up whatever liquid remains on the metal tray under the keyboard

remove top cover (instructions also found in the M&S guide above) to see if any liquid has gotten into the motherboard area (I was fortunate that it had not)

Short term fix: use a wireless keyboard or keyboard/mouse combo. Make sure that the original keyboard is disconnected at the ZIF connector. When my coffee-enhanced keyboard was still connected, it was sending erroneous keystrokes continuously that interfered with booting and all other operations.

Final fix: order part number 640436-001 (in my case! Different P/N for different countries/colors.) from the HP Parts Store. Total cost was under $65 (including expedited shipping that had it at my door in about 18 hours--kudos to the HP Parts Store). Drop in replacement keyboard and take off!

So--thanks again to Notebook Review and to the HP Parts Store for helping me snatch victory out of the jaws of defeat!

{resume HP bashing}