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    dv6t-6100 wireless network card issue

    Discussion in 'HP' started by lowinor, Jun 27, 2011.

  1. lowinor

    lowinor Newbie

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    Okies, I've got one of these machines, and it's beautiful.

    Except yesterday the wireless networking wouldn't work.

    Well, it goes a step beyond not working -- there isn't a device for it listed in device manager, and the Intel software for doing wireless connections fails to detect a device as well. The light on the F12/wireless key is always orange, never switches "on".

    I've done a number of things I've found from googling that supposedly fixed this (or a similar) issue, although none for this specific model of laptop -- hold power button down without battery or AC connection, etc.

    I've removed and reseated the wireless card itself to no avail. I've also flashed to the most recent BIOS available on hp.com.

    This only recently happened -- prior it was working fine, in both Windows and Ubuntu, and now neither OS recognizes that there's a network card there.

    Any suggestions?
     
  2. Bobmitch

    Bobmitch Notebook Virtuoso

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    Honestly sounds like your wireless card is a gonner. Easy enough to fix. Call HP...that part is listed as a "Customer repairable" part...so they will ship you a new one...simply install and go for it. I don't have a Pavillion, yet...waiting for it to ship. Don't recall my Envy 17 having a wireless setting in the bios. Double check yours before calling.

    If you had detection but no signal....I would have recommended checking the antenna leads...but you say that the OS's won't detect the card....usually not good
     
  3. shasta7

    shasta7 Notebook Evangelist

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    This does not address what happened but have you tried to reinstall the driver for it?
     
  4. lowinor

    lowinor Newbie

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    Yeah, I had kinda figured that the card was just gone -- at least, I'm hoping it's that as opposed to the motherboard. With the hard reset, bios updates, and reseating the card not doing anything... one of the two is pretty likely.

    And yeah, there is no wireless setting in the BIOS.

    I've done a "restore to factory settings" reinstalling Windows et al -- no luck there. It's not even showing up in the device manager, so there's no real way to attach drivers to it; the Intel wireless config tool that comes with it won't find it.


    Thanks!
     
  5. Izagaia

    Izagaia Notebook Evangelist

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    (edit) Nevermind... I didn't read post #4 clearly.
     
  6. fiveoneooo

    fiveoneooo Notebook Consultant

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    So what ever happened with your wireless situation. I am having a similar issue but when I restart the computer can see the wireless card again and this it just randomly goes away, not sure if this is the card or the driver, going to reinstalll the driver just because its simple but would like to know what ended up happening for lowinor
     
  7. fiveoneooo

    fiveoneooo Notebook Consultant

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    Well I installed the new drivers and seem to still be having the same issue so no dice on the drivers, I guess I am going to reseat it and see if that works but if not then I am going to call HP I guess
     
  8. SoMeAm

    SoMeAm Company Representative

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    Hello fiveoneooo,

    Sorry to hear about the problem you are experiencing. Have you contacted HP yet? Hope you were able to resolve the issue but if you need any assistance contacting HP please email me at [email protected] with your product and contact information. Please include in the subject line Attn: Veronica-NBR. Have a good day!


    "The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP"