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    dv7 simplepass software after reinstall?

    Discussion in 'HP' started by jlrosine, Jun 24, 2010.

  1. jlrosine

    jlrosine Notebook Consultant

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    Anyone know how I can get the fingerprint reader working, or download the simplepass software from hp? I reinstalled with a newer version of windows and don't have the software, it's not on hp site either.

    dv7-4080us
     
    jlrosine, Jun 24, 2010
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  2. jlrosine

    jlrosine Notebook Consultant

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    jlrosine, Jun 24, 2010
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  3. jlrosine

    jlrosine Notebook Consultant

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    Does anyone know where I could get the driver (not simplepass software) for the dv7-4080us fingerprint reader? Or can someone post the brand/hardware info from device manager so I can go find it? It's not working, and it seems there is one unknown device in device manager. I'm guessing it's the reader.
     
    jlrosine, Jun 24, 2010
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  4. 2.0

    2.0 Former NBR Macro-Mod®

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    2.0, Jun 24, 2010
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  5. jlrosine

    jlrosine Notebook Consultant

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    I tried that one out, seems like I'm getting the same issue. Windows device manager sees the hardware as biometric device / validity sensor, it detects it as a 301 version. I tried reinstalling simplepass, it still fails when I try to run it.

    It looks like the sensor is installed and working but the simplepass software is not working properly...
     
    jlrosine, Jun 25, 2010
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  6. Galactic2

    Galactic2 Notebook Enthusiast

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    Galactic2, Jun 25, 2010
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  7. jlrosine

    jlrosine Notebook Consultant

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    Thanks Galactic I'll try that next
     
    jlrosine, Jun 25, 2010
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  8. HP Pav User

    HP Pav User Newbie

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    It seems you probably have this sorted out already, and it won't be of much help the the original poster anyway. But, I found this page while preparing to do a fresh windows install on my new Dv6. So, I thought I'd comment so others might find this in their google search and avoid any headaches.

    Anyway, before you reformat your HDD on your new HP laptop, there is a folder in the C drive named SwSetup. It should contain installer packages for all of the pre-installed software. I found the simple pass software in a folder named "DPFPR" and if you like the QuickWeb software, like myself, it can be found in a folder named "HPQWMM". Back these up before your reformat and you should be golden.

    PS It also includes backups of all the drivers.
     
    HP Pav User, Jun 25, 2010
    #8