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    dv7tqe-60xx (2720) 2nd HD & Audio Issue

    Discussion in 'HP' started by Jerohm, Aug 10, 2011.

  1. Jerohm

    Jerohm Notebook Evangelist

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    I installed a second HD (Hitachi Travelstar 500G 7200rpm) today mainly to use as a storage device for Fraps (capture) output. Very strange results during a capture session. If I use Headphones or have the Speakers (not audio) muted, every thing works great. If the speakers are on however, the disk command queuing gets all bogged down and backed up ... operations seem to complete, just certainly not fast enough for fraps. I wonder if there is a power constraint (issue) when you load up the machine with devices exceeding some power limit!?! I wonder if this may be the reason they ship the SSD drive as HD1 assuming it draws less power than a mechanical...
    PS: Graphics adapter made no difference.

    Update: My absolute worthless HP support response:

    Hello J,

    Thank you for contacting HP Total Care.

    After checking your product specification we have come into conclusion that Fraps.exe video capture program has not got shipped with your notebook. Hence I would request you to contact Fraps support for any help with this issue. We do not have any expertise regarding this issue.

    For information on keeping your HP and Compaq products up and running, please visit our website
    at:
    HP - United States | HP Total Care Services | HP Service & Support
     
  2. Jerohm

    Jerohm Notebook Evangelist

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    I figured I would update this post since I assume others with dv7t-6[01]xx dual drive configurations may experience the same issue. I am pretty sure that power is NOT the issue. I can actually play the speakers at very low volumes (~25%) without the encountering the problem. I found this reference to an ACER that experienced what I have come to believe is what I am experiencing (RE: Acer Aspire One - Wikipedia, the free encyclopedia ):
    "AOA150 speaker vibration = and other Misc Issues

    The 8.9" models have an improperly designed speaker location that causes vibration to the internal hard drive, causing it to be problematic. The right speaker is especially prone to this. Audio frequencies around 1 kHz cause the hard drive to almost stop responding. Full volume MP3/audio playback easily causes these models to run extremely slowly, or crash because of unresponsive disk I/O. This problem also causes bad sectors, crashed hard drives and corrupt Windows partitions in the long term. Even sound from an external speaker with 1 kHz tone test causes this hard drive behaviour. SSD drives do not suffer from this problem. Workarounds identified are: listening to music at a lower volume, using only the left speaker, using a software equalizer to tone down the 1 kHz frequency, replacing the hard drive with an SSD, and trying to install soft sound dampening material around the speakers and the hard drive."


    People questioned WHY the SSD drive was being shipped as HD2... I believe NOW I know...
     
  3. teotuf

    teotuf Notebook Evangelist

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    that is actually really cool 0_o
     
  4. Jerohm

    Jerohm Notebook Evangelist

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    The HD drives are mounted head to toe ... similar to the way you would load batteries into a flashlight... consequentially the left and right speakers sit at different relative positions depending on which drive bay (understand, right?). IF there was enough space and the cable was long enough, I would almost GUESS that mounting the drive 180 degrees might alleviate the problem. Discussing anything with HP is... well... next to impossible. TotalCare, in MY opinion, is a total farce
     
  5. Jerohm

    Jerohm Notebook Evangelist

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    Well if I would have bet, I would have lost. I can actually replicate the problem with HD0 shipped with the laptop. Of all you gamers, I would like to get in touch with someone else with fraps and see if you too have the problem... thanks
    j