dv9000t overheating

Just received my dv9000t this morning, and I was excitedly installing all my software when the thing shut down completely with no warning. Rebooted, continued installing software, same thing. As long as it was idling, it was fine, but with constant hard drive access and periodic CPU access, the fans would kick in higher and higher until it would shut down again. I installed HD Fan, and tracked the ACPI temp. It was idling around 35C, with sudden jumps to 65C with minimal CPU access, and soared well over 75 to 89 before shutting down again. Of course, as I'm likely one of the first people to get theirs, HP support said they haven't encountered any other problems like this. So, off it goes back to HP for another try.

 

I am planning to buy a dv9000t. Been holding off due to high price. I am kind of surprised about the heating issue. Actually, the new C2D processor is supposed produce less heat, right? I do not think it's normal.
I was actually planning to go for 2 7200 RPM drives from Newegg.com
Curious to know what HP would have to say.

BGeo

 

Apparently, it depends on who you talk to. The first guy I talked to was very level-headed about the whole thing. I explained the behavior, and that the laptop was being placed on a cleared desk in a 72-degree room and performing no more strenuous a task than copying files from one directory to another. He had me reset the thing to factory default using the recovery partition, and the behavior continued. At that point, he suggested that something was "obviously very wrong with the computer," and that I should return it, which I did. The second person I spoke to who handled the return was also very helpful. However, the young dude I spoke with subsequently in order to get my FedEx return labels was far less helpful. To paraphrase and summarize: "Intel chips all do that. You should get an AMD, because they run cooler. You can't expect to run a 2GHz Intel chip, 2GB of RAM, and a 7200 RPM hard drive without having the computer overheat." Really? I asked him if they'd had problems with the Core Duos, because my understanding was that Meroms ran cooler. His response was that this always a problem with Intel chips. Wow.

If it's anything besides a fluke problem with the heatshink or some other such thing, it's the design of the notebook itself, and that's doubtful since it's based on previous apparently successful designs. Regardless, if it happens again with the new one I'll let you know ... and buy a Dell.

 

did you just get one 7200rmp hard drive or did you install it yourself.

 

It's really sad that these guys are not properly trained. Sure we can expect some heat generation. But excess heat generation causing system shutdown is not acceptable. That's just like having an old P4 processor!!!! Excess heat is one of the primary reasons for intel to switch over to Mobile processors (less heat and better battery life... Meroms SHOULD run cooler, at least should not cause system shutdown...

I have used various Dell E1705 (with C1D), HP dv8000t with 7200RPM drives and premium dedicated graphics cards None of them had big heat issues. Of course, they produced little heat, but that was tolerable.
Your system might have had some defects, that's for sure. It's good that you sent it back.

BGeo

 

It was just one drive, pre-installed.

 

I have one of these on the way that was shipped from China today. Sorry that you got a bad one and hope that this is not a trend.

Anyone else got one yet?

 

I'm supposed to get mine tomorrow.

Will report if it has any problems.

Zany

 

Hopefully it was just an isolated case of the factory failing to apply the thermal compound correctly (that's happened before). If HP didn't make it so insanely difficult to do so you could have cleaned it up and applied Arctic Silver 5 on your own (people have fixed an occassional wayward zv5000 series notebook that way) but, no, sending it back is all you can reasonably do.

 

Yes, let's hope that this is an isolated incident. I was planning to place an order on dv9000t in a few days time. But seeing this, I am kind of hesitiant. I might wait for a few more days. I have had some issues on dv8000t (actually it was my friend's machine). tech/customer support was horrible, took too long.
I am thinking of getting the T7200, 2GB ram, 100 GB 7200 RPM drive. Another option is to buy 2 160GB drives (Travelstar 5K160 from NewEgg.com or so). They claim these drives to be faster than 7200RPM drives. Is that proven ? Would the introduction of 2 160 GB cause any heat issues (given the kind of answers HP tech/customer support people supposedly tell customers, when calling with a problem) ? If there are issues, I would then go for 2 100G 7200 RPM drives.

I would like to have two drives. That's one main reason why I prefer dv9000t to E1705. Please post your opinions.

BGeo

 

My dv9000t arrived today...shipped from China yesterday morning and arrived at my house in N. Arizona today. Kudos to HP, I ordered "free" 5 to 7 day shipping and received it in less than 2 days.
.
This is the 6th Hp Computer that I have owned and I cannot sing enough praises about the HP product or service. My business runs on HP computers.

My first impressions of the dv9000t: I'm replacing a dv7000 and the size is approximate but lighter. The fans are totally silent and the machine is fast, Here is my configuration:

HP Pavilion dv9000t customizable Notebook PC
Genuine Windows XP Media Center Edition 2005
Intel(R) Core(TM) 2 Duo processor T7200 (2.0 GHz)
17.0" WXGA+ Ultra BrightView Widescreen (1440x900)
256MB NVIDIA(R) GeForce(R) Go 7600
HP IMPRINT Finish + Microphone + Webcam
512MB DDR2 SDRAM (2x256MB)
240 GB 5400 RPM SATA Dual Hard Drive (120 GB x 2)
Super Multi 8X DVD+/-R/RW w/Double Layer Support
Intel(R) PRO/Wireless 3945ABG Network w/Bluetooth


The one thing that is glaringly obvious is the WXGA+ Ultra Brightview screen...it may be too bright. At the lowest setting it gives me eye fatigue. Maybe this is something that I will get used to or it might just reduce the time that I spend on this machine, which if you ask my wife, is not a bad thing. The main use for this machine is photo editing and my photos appear vibrant and full of color. I'll follow-up on how it performs with Photoshop Cs.

The lid is a fingerprint magnet, the inner surface is more comfortable than the zd7000 and the keyboard is better than any laptop that I have experienced. The touchpad and mouse are near perfect in feel and response.

First impressions are kudos to HP on a fine machine and they once again exceed my expectations in customer service.

 

I got my dv9000t about 3 weeks ago. It runs fine. Whenever I reboot I have to wait 10-20 minutes for it to cool off before it will boot up.

The blue LEDs light, the fan runs, but I have a pure black screen. I tried an external monitor to no avail. It'll sit for an hour like that. It has to be turned off for at least 10 minutes before it'll reboot.

I've spent about 2 1/2 hours with HP on the phone today. I really want to keep this laptop, but if I can't get a replacement without going without a computer for a week I'm going to have to go with somebody else.

Also, the lid doesn't close tightly and there's a rattle inside when I type. Any similar experiences? I'd rather they take an extra day or two to build them and get it right.

-John

 

Yep, sounds like the thermal pad was not applied correctly...

.

 

I got this about a year ago and I am just having trouble with it overheating in the past week. Generally I have been running video games on it. It has twice in the past week shut down. I was wondering if anyone has any advice for me?

HP Pavilion dv9000t CTO NB
Genuine Windows XP Media Center Edition 2005
- Intel(R) Core(TM) 2 Duo processor T7200 (2.0 GHz)
- 17.0" WXGA+ Ultra BrightView Widescreen (1440x900)
- 512MB NVIDIA(R) GeForce(R) Go 7600
- HP IMPRINT Finish + Microphone
- 2.0GB DDR2 SDRAM (2x1024MB)
- 100 GB 7200 RPM SATA Hard Drive
- Super Multi 8X DVD+/-R/RW w/Double Layer Support
- Sonic MyDVD Deluxe - Create & Share Digital Media
- Intel(R) PRO/Wireless 3945ABG Network w/Bluetooth
- HP ExpressCard Analog TV Tuner w/remote control
- 8 Cell Lithium Ion Battery

 

yours just may need a good cleaning.. I would suggest getting a can of compressed air and blow the dust out from the bottem as well as the side vents..

 

A clogged heatsink is entirely possible, given that the fans will run constantly while gaming. That 7600 GPU will dump quite a bit of heat into the chassis too.

Core Temp will read your CPU temperature. If it gets into the 70C+ range I'd seriously worry. The GPU can handle more than that.