dv9000t webcam problem

Howdy...

Anyone else experience this? My built-in webcam has just recently stopped working. It was working fine (not that I used it very often), but now it is not recognized by windows, and in the device manager, it has a yellow ! mark over it.

So, XP knows it's there, but when I click properties, I get the message:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I've tried uninstalling, reinstalling, downloading the newest driver from HP's website, etc... It seems XP can always find it, but has trouble loading the driver...

Any help would be appreciated..

Best,

Benjamin
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http://www.neo-fight.tv [The TV Show for The 'Not-So-Geeky']

 

Well, you know you've got a problem when the post is up for days and not one reply!



After a couple of useless hours with tech-chat, where every solution was 'format and restore your system', I ended up using Windows System Restore to go back a week at a time. In 3 weeks, the webcam started working again. Looks like it might have been some logitech drivers that were screwing it up. I had uninstalled them via the add/remove panel, but obviously they hadn't left willingly...



So, I'm back up and running with a working webcam and no data loss.. Phew!



Best,



Benjamin





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http://www.neo-fight.tv [The TV Show for The 'Not-So-Geeky']

 

good job, is your cam also extremely dark unless its daylight or the room is very bright?

 

Sometimes Ben, you just have to fiqure it out ..by yourself..
(When Vista comes out... there's going to be allot of head scratching going on... all kinds of weird problems no one has had.. so expect if you go that route to have problems no one has an answer to also.)

BTW: On your video casts... you really need to "get onto" HP for NOT having a option to "buy" the OS re-install disc now.

Bad enough they don't ship the units with any discs these days and then they make the end user create the "recovery discs"... that btw installs all the bloatware back onto the machine..

Sort of a slap in the face that now they aren't even showing an option on CTO units to even allow you to "buy" the OS install disc.

A disc that is sorely needed if you want to do a fresh install.... Or do a "repair" of windows.

Stupid recovery disc(s), /partition wipes all the data off the drive... So while that's "nice" for "them" from a tech support aspect when they have no clue (Please Mr Smith do a system recovery) that's not the prefered method to use if you want to "retain" the data on the drive!