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    dv9000t wireless issues? (vista)

    Discussion in 'HP' started by orev, Apr 3, 2007.

  1. orev

    orev Notebook Virtuoso

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    I just got a new dv9000t, and it's great. However, I have been having some wireless issues. Sometimes when I boot the system, wireless works fine. Then, seemingly randomly, it just stops working. So far I cannot link it to anything specific. I have tried sleeping and hibernating it, and sometimes wireless works when it comes back, other times not. Even a restart or complete shutdown sometimes does not bring it back.

    I have seen 2 symptoms. Sometimes the wireless card does not show up at all in the device manager, and other times there is a message that there are not enough resources and I need to get a firmware/BIOS update. I currently have the most recent drivers and firmware, as far as I can tell.

    Has anyone else seen this, or is my wireless card flaky?
    Thanks.
     
  2. Gautam

    Gautam election 2008 NBR Reviewer

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    Sounds like a driver and/or OS issue.

    Upgrade your wireless driver and install any OS updates that you can.
     
  3. LauraP

    LauraP Newbie

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    I have the same problem but I really think it is not just a vista problem as I have xp on the problem laptop
     
  4. mbmalone

    mbmalone Notebook Consultant

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    Is your wireless Intel or sucky Broadcom?

     
  5. orev

    orev Notebook Virtuoso

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    Intel Pro wireless
     
  6. oldgregg

    oldgregg Notebook Geek

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    What's wrong with Broadcom?

    It's in my dv9225 & I've had zero issues with it.

    My router is about 15ft away in another room & I always get 4-5 bars!
     
  7. spaceman2004

    spaceman2004 Notebook Consultant

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    I have the same problem with my dv6191 with Broadcom. I think it's to do with the new driver, I wasn't having problems with the older version.

    When starting up, the system doesn't even know it's got a wifi-card. I've found going into safe and then normal seems to force it to notice the card again.
     
  8. gmm22

    gmm22 Notebook Consultant

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    I would concur on the Broadcom. I am on a different floor than the router and I too have had zero issues with connection.

    Mind you, initial connection was problematic. For some reason it took hard wiring the notebook to the cable line to initialize the connection. After that it has performed perfectly.
     
  9. orev

    orev Notebook Virtuoso

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    To update the status of this, HP support has determined that they need to replace the wireless card. Once I get the new one, hopefully the issue will go away. I'll try to keep this updated for everyone else having this problem.
     
  10. spaceman2004

    spaceman2004 Notebook Consultant

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    Funny, I did the same thing and now mine works fine. I never had to do that with the old driver.
     
  11. blahblahblah

    blahblahblah Newbie

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    Orev,

    I had EXACTLY the same problem you did. I contacted HP support and went back and forth w/ them for 3 weeks via email until they said to send the laptop back to them. Since I did not want to lose all my data, setting, and programs, I did some more research. I finally found a recommendation (I forget where) which solved the problem for me.

    It is surprisingly simple... Uninstall HP's wireless software (Control panel>>Programs>>Uninstall a program). I believe it was called "HP wireless assistant" or something very similar.

    I'm guessing the HP software somehow conflicted w/ the Intel software/drivers and/or Vista Ultimate. Whatever the reason, my laptop's wireless works fine now.
     
  12. orev

    orev Notebook Virtuoso

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    Thanks for the advice, but it did not help my situation. One telltale sign is that I have the same problem when I'm using Linux, so none of the software can really be to blame. The only possibility is if the Windows software is setting some power saving options that the card remembers when I reboot it, but I don't think that's very likely.
    New laptop should be here next week, so hopefully I'll have it resolved.
     
  13. 67vdub

    67vdub Newbie

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    spaceman2004,

    i'm having the same issue where on start up the system doesn't know it's got a wifi-card. how do you go into safe and then normal to recognize it?

    thank you for your help
     
  14. therock

    therock Notebook Evangelist

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    Zero problems with mine. I did up the HP driver with the latest Intel ProSet drivers and the signal meter seems more accurate.
     
  15. spaceman2004

    spaceman2004 Notebook Consultant

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    While booting from cold/reset, press F8, then you'll get a menu on how you'll want to boot.
     
  16. Frosties

    Frosties Newbie

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    I have Windows XP and ran into this issue. i tried the suggestions in the thread but that was only a temporary fix. What did it was io do a roll-back a week using the restore function. MS released a buggy fix or I had a corrupt install. This worked. Btw it's a broadcom card.

    Update. A day after and having put the computer to sleep shutting the lid the wireless card is gone again. Update and driver hell!