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    envy 15z-j000 graphics issues

    Discussion in 'HP' started by jonat1992, Dec 3, 2013.

  1. jonat1992

    jonat1992 Notebook Consultant

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    Just want some confirmation here before i contact HP support. Im wondering if my dedicated GPU is faulty at all??
    My system is the HP envy 15z-j000 (2013) AMD A10-5850m with the dedicated amd radeon 8750m.

    When ever i run a game on my 8750m i get about 3 fps. Im using windows 8.1 and using the 8.1 video driver provided from HP's website.
    I'll switch a game over to my power saver gpu using CCC and then the game will run better. a lot better. No matter what graphics settings i use with the 8750m enabled the game is always laggy. Some games this has happened in are CoD Black ops 1. Rift, Borderlands 2 and firefall.

    Is anyone else having the same issue?


    P.S. is there i way i can make sure that dual graphics is actually working?? Maybe im misinformed but isn't dual graphics the same as crossfire but with an APU and GPU?
     
    jonat1992, Dec 3, 2013
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  2. zlThomaslz

    zlThomaslz Notebook Consultant

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    I have a Samsung ATIV Book 8 with the HD8770M and I use the 13.11 Beta 1 drivers. maybe try the latest driver from AMD
     
    zlThomaslz, Dec 3, 2013
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  3. jonat1992

    jonat1992 Notebook Consultant

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    OK so i was able to fix this issue myself. Turns out the issue was windows 8.1
    This same sort of issue happened when i upgraded my desktop so I went back to windows 8 and all my games run perfectly smooth now.
    I did use the HP drivers for windows 8.1 and those didnt solve the issue. so seems like 8.1 is having some issues with video cards.
     
    jonat1992, Dec 5, 2013
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  4. hendrix

    hendrix Notebook Guru

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    I'm having this same issue and mine is the intel processor and geforce graphics. Very frustrating.
     
    hendrix, Dec 9, 2013
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