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    error when shut down

    Discussion in 'HP' started by ekinchangck6, Oct 28, 2011.

  1. ekinchangck6

    ekinchangck6 Newbie

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    Please help me !
    I am using HP Pavilion dv6 but every time i shut down laptop that it appear :

    [​IMG]
    thank you !!! :) :) :)
     
  2. Siorah

    Siorah Beware of Squirrels!

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    hmm cmd error.

    Screams virus, or bad hp software install.

    I'd run a virus scan and malwarebytes you can get a good online scan from panda software, (google the above, they are easy and free) which will let you know how bad it is.

    if panda say you're clean you have an installation problem, or some software which isn't happy.
     
  3. newsposter

    newsposter Notebook Virtuoso

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    what does your event log say?

    you can google those 8 digit event ID codes as well.
     
  4. ekinchangck6

    ekinchangck6 Newbie

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    Thank you Siorah very much
     
  5. ekinchangck6

    ekinchangck6 Newbie

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    Can you help me?
    I using yahoo messenger to chat but not appear word when receive message.
    Screen is white. Please help me
    Thank you!!!
    I using more way but successfull, i don't install Window again
    Please help me!