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    help??? OEM vista anytime upgrade dvd not loading/reading...

    Discussion in 'HP' started by Lurker123, Apr 10, 2008.

  1. Lurker123

    Lurker123 Newbie

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    hey guys, i have a problem that ive been trying to figure out. Not sure what to do at this point....

    My laptop (dv2500cto), at the moment, has a fresh copy of the vista recovery dvd installed. I went back to HP's Vista from XP that i successfully installed months ago. I am having trouble installing a clean version of vista on my laptop. I have 2 original copies the windows vista anytime upgrade dvd. Everytime i try to put it in the cd/dvd drive, it says that the dvd drive's door needs to be completely close or some other error stating that it cannot begin to read the dvd (under my computer as i insert the dvd... the drives says "DVD-RAM" ---->"CD-ROM"). If i right click the drive and click open or explore, nothing shows up in the dvd, like its an empty disk. I have also tried to boot up the upgrade dvds on the bios at start up but it doesnt read and continues to start up. I am using original VISTA UPGRADE DVDs, so these arent copies. These DVDs will read in any other laptop i put them in too. Just not mines.

    is my dvd drive broken or something? i can put ANY other cd/dvd in and it will read just fine.

    btw, i am converting back to Vista because i could not burn any data cd's from the burning software that i have so im assuming its a driver error of some sort. Hoping to switch back to vista so that i can burn my data cds/dvds