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    hp cq62

    Discussion in 'HP' started by sandypaws, Feb 24, 2012.

  1. sandypaws

    sandypaws Newbie

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    ordered the recovery disc for my laptop. when I try to run the windows 7
    recovery error comes up and thats all it will do. I cant get the computer to boot up and I've tried everything please if you can HELP !!!!!!!!!
     
    sandypaws, Feb 24, 2012
    #1
  2. justinkw1

    justinkw1 Notebook Virtuoso

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    Does the error message say anything else? If the error message continues to persist, you may want to contact HP support about the issue.

    Alternatively, you can try to perform a clean install of Windows by using the procedures outlined here - http://forum.notebookreview.com/hp-compaq/432564-hp-laptop-out-box-guide-2-0-windows-7-a.html
     
    justinkw1, Feb 25, 2012
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