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    hp dv5-1235dx webcam light not turning on?

    Discussion in 'HP' started by mikehende, Apr 3, 2009.

  1. mikehende

    mikehende Notebook Consultant

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    Bought this laptop brand new from Bestbuy 2 weeks ago, brought it home, tested everything and all was fine, first time I tested the webcam using the HP Mediasmart webcam software all was well, this laptop has 2 lights in the webcam location, to the left of the circular webcam has 4 small dots of light and the webcam itself, the webcam light came on the first time I tested it briefly. We had to do a full recovery [reformat] after a few days and now after the recovery was done, next time I tried the webcam, the webcam works fine, I can see anything but only the webcam light now does not come on, tried uninstalling and reinstalling the software and then updating the driver from hp's site but the light still does not come on, only the 4 small dot lights to the left stays on but these lights stay on whether the webcam is on or not, any fixes please?
     
    mikehende, Apr 3, 2009
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  2. CyberVisions

    CyberVisions Martian Notebook Overlord

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    If you haven't already, go through this procedure:

    HP Support - Fixing WebCam Problems

    Also, the Display / Video / Graphics section for your system lists several YouCam and Webcam procedures to run to check different elements of Webcam operation.
     
    CyberVisions, Apr 3, 2009
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  3. mikehende

    mikehende Notebook Consultant

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    Thanks for the help, doesn't work unfortunately, even tried a system restore back to when it was working and the web cam doesn't work, tell me this, since this doesn't appear to be a hardware issue, can I try any other webcam software? If so, any known working software you can mention?
     
    mikehende, Apr 4, 2009
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