The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    intermittent login failure from fingerprint reader on dv6t-6100 (qe)

    Discussion in 'HP' started by mikekelly, Oct 20, 2011.

  1. mikekelly

    mikekelly Notebook Enthusiast

    Reputations:
    40
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    Hi all,

    I'm using the latest driver for the fingerprint reader from HP and when I close the lid on my laptop, the fingerprint reader does not work when I open the lid. I end up having to type my password in manually. There are also some other cases occassionally when the fingerprint scanner will not resume properly out of sleep.

    The funny thing is that the fingerprint reader always seems to work once I login. So the problem seems to be limited to the windows login.

    It seems like this is a problem that happens with everyone that has this model of fingerprint reader from validty, because it is a driver issue. Does anyone else have this problem? Have other people found a workaround or solution? Thanks,

    M
     
    mikekelly, Oct 20, 2011
    #1
  2. Jerohm

    Jerohm Notebook Evangelist

    Reputations:
    93
    Messages:
    609
    Likes Received:
    8
    Trophy Points:
    31
    Yes... but only ocassionally. Do you use Avast! Anti-virus?
     
    Jerohm, Oct 20, 2011
    #2
  3. galadriel

    galadriel Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    2
    Trophy Points:
    6
    I had the same problem with my laptop, which was fixed by installing the latest driver, whose release notes said that it fixes this particular issue.
     
    galadriel, Oct 20, 2011
    #3
  4. mikekelly

    mikekelly Notebook Enthusiast

    Reputations:
    40
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    No, I don't use avast virus scanner. It's odd because the release notes for the latest driver clearly says it fixes issues with sleep, but I'm guessing it doesn't fix all the situations. For instance, when it sleeps from idling out, it's different than when it sleeps because the lid is closed. My laptop sometimes works out of sleep and other times it doesn't
     
    mikekelly, Oct 23, 2011
    #4
  5. Jerohm

    Jerohm Notebook Evangelist

    Reputations:
    93
    Messages:
    609
    Likes Received:
    8
    Trophy Points:
    31
    The reason I ask about avast is that upon waking, it seems to contact the avast (and/or skype? maybe ) server FIRST ... and if it doesn't do it in a timely manner, the fingerprint function seems to be delayed. I find if I let it sit long enough, it usually does work. Skype may make MORE sense, because it is definitely doing an automatic login. Just a thought.
     
    Jerohm, Oct 23, 2011
    #5