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    international support for HP?

    Discussion in 'HP' started by col_pogo, Aug 21, 2006.

  1. col_pogo

    col_pogo Notebook Enthusiast

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    I'm considering buying an HP nc6400 in the US, but will be using it a great deal in the UK, so being able to get it serviced in the UK will be a big advantage.

    Others at the forum here have said HP has good international support, but this guy's experience suggests otherwise (in fact, they make it sound like I should stay far, far away from HP). Does anybody know if I can get support for a US-bought HP laptop if I upgrade my warranty options when I buy?

    And does buying from a reseller affect available warranties and support options? I think I read somewhere that laptops bought from NewEgg, for instance, can't be returned.
     
    col_pogo, Aug 21, 2006
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  2. col_pogo

    col_pogo Notebook Enthusiast

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    col_pogo, Aug 21, 2006
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  3. vassil_98

    vassil_98 Notebook Deity

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    Business models have 3yr international warranty. Pavilions and compaqs don't

    Look here. This is the UK version of HP's page, nc6400 is under "balanced mobility"
     
    vassil_98, Aug 21, 2006
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  4. sav

    sav Notebook Consultant

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    I don't understand why this guy didn't want to mail his laptop to the US for repair?
     
    sav, Aug 21, 2006
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  5. vassil_98

    vassil_98 Notebook Deity

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    It's very expensive
     
    vassil_98, Aug 21, 2006
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