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    is it normal for HP repair to ask me to send both AC adapter and battery??

    Discussion in 'HP' started by ghost305, Feb 22, 2014.

  1. ghost305

    ghost305 Notebook Consultant

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    I've sent computers in for repairs before and they've never asked me to do that. :confused:
     
    ghost305, Feb 22, 2014
    #1
  2. ghost305

    ghost305 Notebook Consultant

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    so nobody can advise me on this?
     
    ghost305, Feb 23, 2014
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  3. motharax86_64

    motharax86_64 Newbie

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    HP will ask for these items to be shipped if they suspect that the problem can only be replicated using your power supply or battery, the request is atypical but not uncommon.
     
    motharax86_64, Apr 29, 2014
    #3
  4. KCETech1

    KCETech1 Notebook Prophet

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    True. I find almost everyone asks for the charger if available as a number of charge, performance and stability issues can arise with a bad power supply and/or battery
     
    KCETech1, Apr 17, 2015
    #4