The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    is it true?

    Discussion in 'HP' started by mdsniper7, Nov 20, 2009.

  1. mdsniper7

    mdsniper7 Notebook Evangelist

    Reputations:
    14
    Messages:
    521
    Likes Received:
    10
    Trophy Points:
    31
    I keep reading that toshibas are better than hp in relibility terms is this true or they better.
     
    mdsniper7, Nov 20, 2009
    #1
  2. Bullit

    Bullit Notebook Deity

    Reputations:
    122
    Messages:
    864
    Likes Received:
    9
    Trophy Points:
    31
    You can't talk that way. It depends on model.
     
    Bullit, Nov 20, 2009
    #2
  3. newsposter

    newsposter Notebook Virtuoso

    Reputations:
    801
    Messages:
    3,881
    Likes Received:
    0
    Trophy Points:
    105
    when asking in an HP forum, no they aren't.

    When asking on other forums, who knows.
     
    newsposter, Nov 20, 2009
    #3
  4. bobthenailer

    bobthenailer Notebook Consultant

    Reputations:
    94
    Messages:
    127
    Likes Received:
    0
    Trophy Points:
    30
    Tom's Hardware was talking about this lately. Here is the full study.
    http://www.squaretrade.com/htm/pdf/SquareTrade_laptop_reliability_1109.pdf

    (Before I go any further, that study is from a company which sells extended warranties, so you can make your own conclusions there, but these are also the same guys who started some of the fuss with the RROD on the Xbox360)
    Now as mentioned, it can very from model to model, another thing that I think really hits HP hard in this study is the amount of failures they had due to issues with the Nvidia chips (7600, 7300, 8400m-GS, 8600m-GS, and most importantly the dreaded integrated 6150). I would have to say that at the time (from late 2006-mid 2008) most consumer notebooks that HP sold, were units that used these video chips. At the low end the AMD/Nvidia units were usually priced better than the Intel ones, plus they had better graphics. HP is still yet to admit (and probably never will) that there is any problem on any of the high end Intel units that came with the Nvidia chips (in this case usually the 8400 and 8600) but, in defence of HP (ha ha) I would have to say that some of the notebooks included in this study were ones that WERE covered under HP's Limited Service Enhancement Program and WERE repaired for free.
    All said and done though, YMMV, the only problem I have ever had with my HP Products (other than an AIO Printer/Scanner/Fax that hates me) is the PSUs going out in 2 of my desktops after about 2-3 years (I can cut them some slack because I was running video cards on the units which could have been pushing the factory PSU a little harder than intended at the factory).
     
    bobthenailer, Nov 21, 2009
    #4
  5. .cuz

    .cuz Notebook Guru

    Reputations:
    0
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    15
    or go to Page 202 in Consumer Reports Buying Guide 2010

    It's a different study, but shows same results. HP needing most repairs while Sony & Toshiba with fewer repairs.
     
    .cuz, Nov 21, 2009
    #5