nVidia Class Action Fairness Hearing is Tomorrow - Almost time to make a claim!

that was sarcasm dude....

 

Matt, do any of your teachers have a handful of degrees and are willing to write up a comparison of the specs??

Also - how's the photo montage coming along, OldMajorDave?

 

I sent out an email to all signed declarants this morning.

Would you please check your email /spam box and reply asap?

thanks

 

i could email a few and ask around, see who would be the most qualified to professionally weigh the odds and ends of each computer. i will look into it this week, see if i can get anyone to help out.

 

The firewire to USB adapters are a farse! This doesn't work in most cases and especially with Video devices like DV Tape Camcorders. Also there is no way to add an Expresscard slot or adapter to the CQ56!

 

Working....

 

i didnt get your email

 

if they giving us those comp i rather get my 1,800 dollars back since i aredy had to get another one . worst case senario which of those 2 comp you guys recoment ?

 

Hey everyone!

Got an Email reply from HP's CEO and President Léo Apotheker today and also received a voicemail on my cell from HP customer service wanting to talk to me about my letter to the CEO. I will call them back tomorrow and see what they say. Here is the Email:

From: External ceo-communication <[email protected]>

Thank you for taking the time to send HP your comments. We sincerely apologize for the difficulties you've experienced.
Your comments have been escalated to the appropriate people within Hewlett-Packard for review.
If you have not been contacted shortly or you need to speak with someone immediately please call our Executive Office in Palo Alto, Monday through Friday, between 8:00 AM and 5:00 PM, Pacific Time. Our Telephone number is 1-800-756-0608 Option #7

Your input is important to us and very much appreciated.

Regards,

CEO Customer Relations

 

will it help if we send an email to nvidia's expert, Dr. Nader Bagherzadeh and ask him why he's letting nvidia use his "good name" to screw consumers? is it possible that nvidia is giving a large amount of funding to the university of california, irvine?

Dr. Bagherzadeh's email is [email protected]
(it might be good to use different subjects since your email might go to his spam box)

btw, when i called the settlement hotline to verify if it is true that they will be replacing my dual core hp with a single core compaq, the agent told me that the compaq cq56 was the court approved replacement. i ask him to transfer me to a supervisor.

i told the supervisor that from what i remember, the court ordered a similar computer and that the replacement computer is a downgrade and not even equivalent. he said that he cannot do anything about it since the compaq
cq56 was the court approved (or ordered, not sure of his exact word) replacement. his name, if i recall it right, is Bob Fralick.

so, what's the point? ... my point is that declaration #11 of dan rosenthal (document #357) is a blatant lie. even the supervisors were told that the compaq cq56 is the court ordered replacement for all hp notebook computers.

 

It depends on what you want to use them for.

CQ56-115DX has significantly better performance but is heavier.
Without upgrade it already has (Windows Experience) CPU score of 4.3.
Adding some more dram, it could even run latest video games that are not too graphic-intensive.

ASUS T101MT is lighter but has CPU score of 2.3...the scores in other areas are also weak. Overall I think the T101MT is not very useful unless you only use it for very very light workload. According reviews, it's tablet functionality sucks but is okay for a netbook.
It can be used for regular web-browsing, office processing, and non-HD youtube videos. The CPU can't really handle HD videos well.

If you are a computer geek, technically you can upgrade CQ56's CPU to a dual-core AMD P320 or P340 to get more performance--costs about $30-$40 plus maybe $5 for the thermal paste. Of course, HP would not support you if you encounter any problems due to this process.

Finally, if you want to sell them on eBay, potentially you can sell the T101MT for a bit more. The list price is also much higher than CQ56-115DX.

I personally like the CQ56 more because to me processing power is more important than anything else. The CQ56 can actually be configured on shopping.hp.com to have built-in webcam, bluetooth, dual-core, and lightscribe for an extra $85. Unfortunately those parts are not available/affordable to end-users and NVIDIA is obviously not willing to provide one with full-configuration.

 

Would an AMD turion II M500 work on the cq56? I have one currently I received.

 

That is great news that HP is finally showing that maybe they do care about the customers. It would be invaluable if we could get someone from HP to state, on the record, what their opinion of the replacement computers is.

 

I did the same thing a couple weeks ago and they told me that anything to do with the settlement should be directed to Nvidia.

 

I myself have call the settlement number as least 10 times. Each time asking how I file a complaint about the replacement computer and was told each time that they are not set up for taking complaints, but said they would make note of my complaint. Whatever that means, I can only wonder - trash can maybe.

 

Eh, it was worth a try, I figured. Did you tell them this thing is giving HP a bad name and they are loosing 1000's of customers? I did!

 

It was previously posted but the following link is the service manual for
Compaq CQ56 and HP G56---seems to me G56 is a more complete configuration of CQ56 or CQ56-115DX is a "reduced" G56.

http://h10032.www1.hp.com/ctg/Manual/c02482638.pdf

supported AMD CPUs are V140, N350, P340, and P320.

If you go to shopping.hp.com, CQ56Z has CPU options V140, P340, N350, and N370 so I think N370 should also be compatible..
Those processors are not generally available, though...

 

Could you resend, never got it...

 

HP already has: At least for the netvertible vs TX1000 series.

Netbooks vs. laptops: What's right for your needs?

They say the same thing we do. A netbook is not a laptop.

 

From Hp

It really comes down to how you'll use the product and your budget. If you want to edit videos, watch movies, play games and run more than one application at the same time while on the go, netbooks can't compete with the multifunctional prowess of laptops. But if you're looking for a compact mobile companion with built-in Wi-Fi1 for surfing the web, blogging and staying in touch with friends, the small price tag of netbooks is hard to beat for a secondary computer.

 

I think these webpages showing the differences are great; but, if someone from HP said "The CQ56 is not of like kind and/or value to the HP models x, y, and z because of a, b, and c", then I don't see how we wouldn't win our motion in a 5 minute hearing. Obviously HP doesn't want to anger NVIDIA, so I assume that's why they've been silent thus far. They're apparently not realizing that they are instead pissing off thousands of consumers.

 

Here is an interesting tidbit from Asus about their new DUAL CORE netbook.

1015PEM Revamped for Mobility

Attached is half the page. It wasn't text and it was split in two so I grabbed the half with the paragraph that is interesting.

Enjoy

 

I wouldn't put too much emphasis on it. A couple of years back when I was having issues with my HP Pavition Tx1000, I had a similar response from the HP CEO at that time... didn't go any further than that.
Don't mean to discourage you, but don't want anyone to stop pursuing what they think needs to be done rightfully (like get a better replacement that is at least somewhat closer to the laptop we originally purchased).

 

I had filed my claim online in mid-jan 2011 and just received the replacement authorization form. Still don't know which of the two to choose and was wondering how much I can delay (the notice says send it within 7 days of receiving the notice but also says that no replacements will be offered if the laptop computer is not received by July 18, 2011). Any thoughts?

Looking at the forum, was wondering if there is any hope of getting a better replacement (both current options appear below par to my laptop.. but then the current one is dead i.e. doesn't not even boot up... so will at least get a new working one).

If I decide to chicken out and select one, I am leaning towards the CQ56 (I am presuming I will get the CQ56-115DX model reviewing various posts on this forum). If that is true, seems like it does come with webcam, wifi, etc as per specs on certain websites. Although the specs are not at all matching with my Tx1000, at least they look better than the ASUS (which I couldn't get specs for the model specified but appears to be a netbook rather than a tablet-pc).

But still deciding whether to hold on tight or make my selection and send my non-working HP...

-BJ

 

The consensus has been that there is no harm in waiting until after the March 28th court hearing to send in your laptop. Ted Frank is helping us get the "like kind" replacement that we are entitled to. If we lose, your replacement would arrive a couple weeks later than if you sent it in immediately. If we only score a partial win, you may not be eligible for any replacement other than the Asus or the CQ56. So unless you REALLY need a replacement computer immediately, it is probably best to hold off until after March 28th. I do not believe that the CQ56-115DX includes a webcam.

 

I agree with this. Rather than have 27 parameters quantifying "similar in kind and value" let us stick to a few which a lay person can comprehend. CPU and speed, screen size, dual core, web cam and ports, quality of speakers, HD size and speed. After all most computer specs include these as imp parameters. It may be easier for the Judge too.

 

Yeah, I told them that it's making HP look bad and that they should step in to help provide a replacement that is more similar in kind and value to the Entertainment line of notebooks.

 

I sent an email to Dateline to ask them to report on this story. You never know. Can't hurt to ask. Maybe if we send emails to a lot of media someone will pick the story up. Anyone can plainly see we are getting screwed!

 

One more thing..If I owned HP I would be very upset with what the court filings are saying about my products...For one if you spend $1000 on a laptop entertainment notebook in two and three years it is OLD at the end of it's life and not worth more than a $400 laptop to replace it! Just saying not a great advertising for HP new customers not to mention returning ones. I think HP need to get involved to save face.

 

I realize that it's pretty unlikely that HP will stand up and defend their products, but if you have a few minutes, it couldn't hurt to " Send a message to the CEO" asking them to get involved in defining whether the CQ56 is similar kind to all of the 14", 15", and 17" dual-core laptops sold to us.

 

I like the idea of a national show like Dateline picking up the story. It would be a lot more effective than several local news stations.

 

how abt sending it to NY Times, Washington Post, etc? In NY Times, there is a technology section and Inside Technology has a subsection called Companies. May be this would fit in that section...

 

Thanks, I think I'll wait till Mar 28th. My HP Tx1000 has no video and isn't booting up since mid last year and so I have already purchased another laptop (& it most definitely is not an HP). Hope we get a "like" replacement as my tablet-pc had great features that compelled me to shell about $1100 for it in the 1st place. Sucks to hear that the replacement would be less than $400... with many of the features from the original missing in the replacement. I think the depriciation/devaluation of a computer is about 20% the 1st year and 32% the 2nd year. Even then, this is too low a figure....

As regards the CQ56-115DX, I think you are right, there is probably no webcam. I saw one some sites that it has a webcam, but on the official HP site, under product specifications, it does not list a webcam (only an integrated microphone)!
Compaq Presario CQ56-115DX Notebook PC Product Specifications Compaq Presario CQ56-115DX Notebook PC - HP Customer Care (United States - English)

 

Please disregard my post for those that you saw. I quoted the wrong statement.

 

I listen to Leo Laporte..."The Tech Guy", on the radio..does he have much of an audience?

Has anyone contacted his show about what is going on...he loves to talk about the bad business practices of Silicon Valley.

 

So I must be late on this. I got my letter being approved.But I don't know anything about a hearing on the 28th of march I was about to go make a selecton,but after reading I am thinking of waiting.I too bought another laptop. could I get more info on the hearing as to time and such. The site with all the dates didn't show any hearing date. thanks in advance

 

Very clear. I don't see a problem here. This fits the criteria perfectly. Only features need to be adressed. Surely HP can come up with a configuration we'd be happy with. Perhpas we should make some suggestions and mail them onto our real counsel.
Cheers

 

Below is a copy of a letter I just sent through

Hello
I believe you have likely received similar emails as of lately but I would like to add my complaint on this to the mix.
I have a DV9000 laptop that we purchased from your company back in Nov 08 that repeatedly experienced the video card failures that were part of the recent NVidia class action lawsuit. HP did “repair” the unit 3 times but it failed again almost immediately when it was out of warranty (Dec 09).Being that I believe the system was a complete lemon I did try to get my case accelerated to have it repaired and warranty extended on the unit but to no avail HP abandoned me (much like the other million members of the class action (Please also note between my 2 kids and I we owned three system that were affected by the NVidia failure 1 HP and two Dells. Dell did replace my e1705 units completely with upgraded models because of the identical failure. One within warranty and one was out of warranty)
Now fast forward 1 ½ years later there is a class action settlement that appears is going to rectify the situation. “Appears” When I went to file my claim form I see that they are replacing my system with a very inferior system. This is pretty bad when a new laptop is inferior to a 2 1/2 year old laptop. That just exemplifies how bad we are being taken on this. You guys produced these systems (my DV9308 and the proposed replacement CQ56-115DX). So I am not even going to go through what the differences are as I am sure HP is more than qualified to answer that for themselves.
This brings me to my final point. I now again am going to ask HP to do something about this. What? Well I know that HP’s stance is that this is a NVidia problem and not a HP problem even though we bought our system from HP (I am NOT a direct NVidia customer and I do NOT have a NVidia shopping account but that battle has been fought and all but apparently lost) I would like to see HP to somewhat intervene with at least their expert input on what would be a fair replacement. Who better to say what would be a “like in kind and of similar value” than HP. This would not cost HP anything and I honestly believe would possible help HP regain some faith that it has lost with it customers involved in this. I do not believe this is too much to ask and if you do not this will only reconfirm what I and many others have come to believe about HP.

 

Dave, please email me about this. This is a nice story, but it does us no good if we can't get it in front of the court in a signed declaration under oath.

 

A refurbished tx 1000 still worth $1759.99 here:

HP Turion 64 X2 1.6GHz 1GB 120GB DVD±RW 12.1" Vista 64 X2 TL-52 1.60 GHz

 

No tech guy in his right mind will choose a single-core cpu
over a dual-core cpu when comparing raw processing power
with other specs remaining similar.
You will not do that when you shop for a laptop.
The manufacturers and retailers know this and that why dual core cpu
models cost more than single core cpu models.
Why will they now suddenly claim the opposite ?
If you want to compare numbers then you should also consider
all numbers for different uses including those where dual-cores
will beat single core apps hands down.

 

I was responding to Ukrain1 regarding his question of picking between CQ56-115DX and ASUS T101MT. I've done very comprehensive research on this topic and the price difference between the single core V140 and P340 dual-core is a mere $20---or $15 if you check at a laptop parts website. And now you are firing at me for giving a friendly advice to Ukran1, That's ridiculous. I've NEVER EVER SAID THAT A SINGLE CORE IS A FAIR replacement for a dual core.

Of course, it's just as ridiculous that NVIDIA is not willing to eat the $15-$20 to upgrade to P340. But please don't try to be as ridiculous as they are.

 

just got my HPtx1000 claim online done. Dont know how long will it be approved. Really dont like HP but may still need to accept CQ56-115DX eventually since having no idea about the Asus EEE T101MT-EU37-BK.
my tx1000 started to dying just after 1year warrenty. first no wirless than hard drive done. I called the bad HP service and an old women told me she could not transfer my line to the technician if i didnt extend the cheating warrenty. I spend $100 to extend it and then a guy told me to restart my computer and press F9 then F10. whew, bit cher and her son!

 

This is probably closer to reality than the link you posted:
http://cgi.ebay.com/ws/eBayISAPI.dl...GRtcbvSU7bASZ4yCdfA%3D&viewitem=&category=177
But still better than what Nvidia is offering.

 

I am new here and I have an DV 9009nr that I was pleased about till he stop functioned. If that expert is a teacher I am happy that I am not his student.. because in his mind an horse is the same with a car. In the last couple of days I start to think as I am from HP or NVIDIA to look for laptops that are cheap and that It would make everybody happy and in my case I would be pleased with this:
HP G72 B60US Laptop Computer With 173 LED Backlit Screen Intel Core i3 370M Processor With Hyper Threading Technology by Office Depot
I don't know why HP is not fair with his clients because in sale there is the golder rule: you do 80% of you sale with 20 % of clients.
Maybe we are not the 20%.

 

How about this one: Supposedly an open box, "new" TX1410us from 3 years ago.

HP Pavillion KC469UA tx1410us Tablet PC - AMD Turion - eBay (item 220743608352 end time Mar-24-11 01:25:46 PDT)

 

Just so you know, you can file both a reimbursement and a replacement claim for your hp. You can file a claim for the replacement if it's still faulty, and a reimbursement for the money that HP made you spend to extend your warranty. I was told this by a Milberg lawyer.

 

thank you very much for the information.