I bought a dv2000t about 2 months ago and got the free deskjet F380 all-in-one printer. I sent in the rebate about 6 weeks ago, but when I check my rebate status online I am told "submission not found". I called HP and they said that maybe it hasn't been processed yet. However, 6 weeks seems like a long time. Plus, I never received an e-mail notifying me that HP received the rebate package.
Did I just lose $80? There was no error on my part - I sent everything well and on time. I really hope that the rebate application wasn't lost in the mail. Has anyone had a similar situation, and if so how did you deal with it?
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Did you save copies of everything before sending it off? Rebates companies will usually give accept copies if they were somehow lost. For larger rebates I usually send them certified mail meaning they have to sign for it. It costs a few bucks, but worth it in my opinion.
printer rebate bt41a07
Discussion in 'HP' started by inm8#2, Apr 13, 2007.