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    problem with HP nc8200

    Discussion in 'HP' started by Hster2, Jul 30, 2008.

  1. Hster2

    Hster2 Notebook Consultant

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    Hi

    A friend of mine has got a HP nc8230 notebook that keeps asking for:

    Insert Smart card upon startup immediately after the POST.

    Advice needed pls :D

    Thanks
     
    Hster2, Jul 30, 2008
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    You need to go into BIOS, as there is a setting in there that you can turn off.
     
    Greg, Jul 30, 2008
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  3. chrixx

    chrixx Product Specialist NBR Reviewer

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    Was the notebook just purchased off someone? I believe the SmartCard is a security feature to lock out the laptop.
     
    chrixx, Jul 30, 2008
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  4. Hster2

    Hster2 Notebook Consultant

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    Thanks for the rapid responses.

    I can't enter the bios. it shows press F10 to enter ROM based setup, but when i press F10 it shows Entering setup but does not enter it.

    He claims that it sometimes boots normally, also. It sounds weird to me, so i decided to post here@NBR for consultations :D

    no, actually he's been using it normally for roughly about a year or so, until someone opened the PC to fix the power plug.
     
    Hster2, Jul 30, 2008
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  5. Hster2

    Hster2 Notebook Consultant

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    I seem to have found a way to get it to boot. That's by depressing the left corner (just above the SC/SD slot port).

    I opened it but found no problems; everything looked normal inside (no bad solder joints, loose seatings, ...)

    I cleaned & reseated the SD expansion card, but still prompts for Insert Smart Media.
    However, when i press the corner & power it up it boots normally & loads the OS.

    What do you think of this?
    Should i try taking out the expansion card from the MBD?
     
    Hster2, Aug 3, 2008
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  6. Hster2

    Hster2 Notebook Consultant

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    Thanks Greg

    I did try turning off the feature once i got it to complete the POST & enter the BIOS config, but to no avail. :frown:

    It didn't solve the problem.
     
    Hster2, Aug 3, 2008
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  7. Hster2

    Hster2 Notebook Consultant

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    Apparently, he doesn't use this feature (according to him).
    I disabled the feature in BIOS but it still prompts.

    This looks like a common problem with the nc8200 & another series, according to HP forums, but no solution other than buying a new motherboard is provided, unfortunately. :mad2:

    Any advice to get this resolved soon will be highly appreciated. :)
     
    Hster2, Aug 3, 2008
    #7