problem with fingerprint reader

hey guys

i got a question for the fingerprint reader on my dv2700cto se
for some reason when i try to log on from the main screen without selecting my account tile the finger print reader says finger not verified
on my last two laptops (same configs/virtually same laptop just my current one is 64 bit) it makes me selected my tile b4 i can sign on with the finger print reader
but when i asked my friend who has a 64 bit vista with similar specs he says you don't need to select your own tile b4 sliding ur finger u can just boot up the computer where it shows the tile of ur own account and the finger print reader tile and slide ur finger and it will automatically log you on with out selecting ur account tile
is there some kind of setting i have to change to enable this? thanks
also btw there is only my own account on the laptop
thanks!

 

what FP program are you using?

 

i'm using the digital persona program

 

Mine also doesnt need the tile to be selected either. But im using verisoft.

try the downloading the latest version of digitapersonal here

http://h10025.www1.hp.com/ewfrf/wc/...ex?softwareitem=ob-58226-1&cc=us&lc=en&dlc=en

 

Yeah, I can just swipe my finger anytime without selecting anything

That fingerprint icon right next to my name does kinda bug me though, aha

 

i fixed the problem by reinstalling the program after i removed it apparently!
thanks all for the help!
btw do you guys know how to make the program to save passwords on mozilla or safari? for me it only works on internet explorer