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    problem with the laptop

    Discussion in 'HP' started by abcanw, Jul 5, 2009.

  1. abcanw

    abcanw Notebook Guru

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    guys whats happening to my laptop

    [​IMG]

    i got hp pavilion dv2690ee
    Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion dv2500 Notebook PC
    BIOS: Ver 1.00PARTTBL8
    Processor: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 2046MB RAM
    Page File: 1132MB used, 3199MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10

    my video card is geforce 8400m gs

    any help would be appreciated
     
    abcanw, Jul 5, 2009
    #1
  2. gauden44

    gauden44 Notebook Consultant

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    Looks to be a graphics card problem, which is likely seeing as how the 8400M GS (and 8600M GT) cards had manufacturing defects. If you have an external monitor available, hook your laptop up to that and see if the messed up video is still present. If it is, it's probably the graphics chip.
     
    gauden44, Jul 5, 2009
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  3. abcanw

    abcanw Notebook Guru

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    this problem happened many times.
    and then it disappear, and came back when i play online games.
    the laptop is working now so there is no point of using an external monitor.
    in few times a blue screen appeared and said that windows stopped working because of "nv(something)" driver stopped working.
    i installed the latest driver but nothing new
    one more thing , when this messed up video appears and i restart the laptop , the mess still show up, but if i wait about 10 or 15 min its back to normal.

    important : this happened when i used abot on an online game (dekaron) so i keep the game minimized and chat or do something else.
    could it be from the bot(i scanned it with avg 8.5 and its clean) or because leaving the game minimized.
     
    abcanw, Jul 5, 2009
    #3
  4. gauden44

    gauden44 Notebook Consultant

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    Hmmm, I wonder if that blue screen indicates an issue with the video driver...
     
    gauden44, Jul 5, 2009
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  5. brianstretch

    brianstretch Notebook Virtuoso

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    brianstretch, Jul 5, 2009
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  6. abcanw

    abcanw Notebook Guru

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    so it needs to be repaired ?
    u mean the video card burned or something ?
     
    abcanw, Jul 5, 2009
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  7. brianstretch

    brianstretch Notebook Virtuoso

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    Yup. The solder used inside the chip package cracks from thermal stress (repeated warming and cooling cycles). Yours is just starting to fail. You need either a new motherboard or to attempt a repair using the solder reflow method.
     
    brianstretch, Jul 5, 2009
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  8. abcanw

    abcanw Notebook Guru

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    GREAT!!!!! just great U_U!
    could it be from the heat , i mean the dust on the fan that doesn't make it cool enough.
    if so i would give it a try and clean the fan
     
    abcanw, Jul 6, 2009
    #8
  9. Howitzer225

    Howitzer225 Death Company Dreadnought

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    Uh, GPUs are supposed to heat up. Cleaning the fan won't do much as the 8400M GS would heat up anyway. Then once you're done with it, you're going to turn it off. It's from the continuous shrinking and expanding that causes it to crack as brianstretch explained. I think you should take your laptop to HP for repair/mobo replacement. Or try cooking the GPU. :p
     
    Howitzer225, Jul 6, 2009
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  10. abcanw

    abcanw Notebook Guru

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    ok thanks all
    but is this normal
    and if i fixed it , will it happen again?
     
    abcanw, Jul 6, 2009
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  11. abcanw

    abcanw Notebook Guru

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    mobo replaced and everything is good again :D
     
    abcanw, Jul 21, 2009
    #11