The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    problems with HP health check

    Discussion in 'HP' started by Johnnyc256, Apr 25, 2007.

  1. Johnnyc256

    Johnnyc256 Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    0
    Trophy Points:
    15
    I am having problems with HP health check. It is showing that I have a hardware problem with HP integrated Web cam (0013) and a performance problem with the memory performance check(0003). For a solution for the webcam check it tells me to test the webcam with Quickplay as a solution. The webcam works with Quickplay properly. It tells me to add more memory to fix the memory performance problem. Funny thing is that I have 2 gigs of memory already and my DV9220us laptop won't take anymore memory.

    When I tell the program to ignore these errors, this doesn't work. They show every time I start the program again or run the health check again. The program says that the problems shouldn't show up again if I choose ignore the problem, but the same problems are showing up every time.
     
    Johnnyc256, Apr 25, 2007
    #1
  2. mddillon

    mddillon Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    6
    I have the exact problem with my HP integrated Webcam. It shows up in HP health check with the same status. The Webcam works fine in Quickplay and also works fine in Windows Live Messenger.

    The only other application that I tried to use the Webcam with is MyDVD 9, under the input/capture function. It worked once and now it fails to connect to the Webcam. After MyDVD fails to connect to the Webcam, then no other application can use the Webcam until I reboot the computer.

    By the way, my laptop is model dv9207us with Windows Vista Home Premium pre-installed.

    MD
     
    mddillon, Apr 26, 2007
    #2
  3. Johnnyc256

    Johnnyc256 Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    0
    Trophy Points:
    15
    I had the same problem with my webcam not being found. I stopped using windows live messenger and the problem went away. Make sure that you prevent Windows Live Messenger from booting when Vista starts up.

    John
     
    Johnnyc256, Apr 26, 2007
    #3
  4. wdlp65

    wdlp65 Notebook Consultant

    Reputations:
    -5
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    30
    I have the same problem on my brand new dv6000t (full specs) and the camera works fine as well. I started having this problem before I installed Windows Live Messenger.
     
    wdlp65, May 9, 2007
    #4
  5. _The_Nothing_

    _The_Nothing_ Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I'm Having problems with my HP health check I think it's within the Health Check program I've looked for a solution but keep coming up empty seems no one else has found out how to fix this either

    HP Integrated Web Cam check (0013)

    wish I knew how to fix it it's very annoying

    model dv6327cl
     
    _The_Nothing_, Jun 25, 2007
    #5
  6. wdlp65

    wdlp65 Notebook Consultant

    Reputations:
    -5
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    30
    I spoke to a service tech about the issue, his fix was... Just ignore it.
     
    wdlp65, Jun 25, 2007
    #6
  7. AKAJohnDoe

    AKAJohnDoe Mime with Tourette's

    Reputations:
    1,163
    Messages:
    3,017
    Likes Received:
    0
    Trophy Points:
    105
    I went beyond ignoring HP Healthcheck; I disabled then deinstalled it.
     
    AKAJohnDoe, Jun 25, 2007
    #7
  8. iholla

    iholla Notebook Geek

    Reputations:
    1
    Messages:
    94
    Likes Received:
    0
    Trophy Points:
    15
    Mine is the same way with webcam--I just ignore it--works fine
     
    iholla, Jun 26, 2007
    #8
  9. rockshox91

    rockshox91 Notebook Geek

    Reputations:
    0
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    same....has error listed..but ignored it.
     
    rockshox91, Jun 26, 2007
    #9