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    problems with some software

    Discussion in 'HP' started by darth_laidher, Nov 5, 2006.

  1. darth_laidher

    darth_laidher Notebook Evangelist

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    i tried to install mcfee anti virus and when i used my dial up modem i got the blue screen of death, i installed zonealarm and got the same result.
     
  2. HP Fan

    HP Fan Notebook Evangelist

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    lol
    ..........................
     
  3. HP Fan

    HP Fan Notebook Evangelist

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    i upgraded to the new itunes and songs keep skipin.-,-

    lol why u hate on intel.
     
  4. darth_laidher

    darth_laidher Notebook Evangelist

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    because people hate on me, im gettin tired of answerin that qustion but if u cant help me why did u post?
     
  5. kituwa

    kituwa Notebook Enthusiast

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    Darth, im guessing it was because your file was corrupted. Until recently when i moved here to Maryville, dial up was all that was availible and i had the same problem with corrupted download files. I am pretty sure it is not any problem with your computer.When i was on dialup i used to dread doing a fresh OS instal, putting AV on my computer alone took about an hour and a half,lol.I have the charter package, tv cable,phone with free long distance and 3 meg broad band for about the same as just my phoneline and dial up service was in bama.Man i can really feel the pain of anyone stuck with dial up.
     
  6. darth_laidher

    darth_laidher Notebook Evangelist

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    i used to have comcast but they screwed me over. but nah cause i downloaded them when i was on a wireless connection, but it said some file was out of the page file or something like that.
     
  7. birdy176

    birdy176 Newbie

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    Don't understand where the above comments are going.

    I just received my HP dv6000z and had to throw out 200 MB of infomercial junk and trial offers. Then the feature to burn recovery media didn't funtion. Before I came up for air, I was deluged with requests for - what I suspect - favorable reviews by the Powers Customer Excellence outfit.

    When I read the small print for my rebate rights or obligations, I found that I had not been sent an invoice which is imperative to qualify. Have been requesting one now for over a week by phone and e-mail, without any response. I suspect it's HP's policy to either not honor rebate promises or make submission of the documentation difficult enough for people to just give up.

    Have asked for an RMA to return the whole shebang within my allotted 21 days. Don't want to do business with an outfit that can't even wait 12 months (the warranty period!!) to treat their customers shoddily.
     
  8. Greg

    Greg Notebook Nobel Laureate

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    Did the notebook come with some other anti-virus (or spy ware, firewall, etc) from another company (ehem: Norton)? If so, consider getting a registry cleaner (and some other free ware program) to eliminate traces of the old program. I'm fairly certain even Norton has the correct instructions on how to uninstall their stuff.

    BTW, software can *really* do some screwy stuff when the uninstall routine doesn't catch every old trace of the program.
     
  9. kituwa

    kituwa Notebook Enthusiast

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    Night, you are so right,it is important to do a reg clean after uninstalling all the junk that comes on a new computer or after uninstalling something like an other AV. I use Ccleaner and it is easy to use.Once you get everything cleaned up and your start menu slimmed down as much as possible and your HD defagged , it sure makes everything run a lot smoother. Birdie, i understand your frustration too, but if you read the peer t peer stuff on all the other brands you will see they ALL have their problems.You might see that one person has customer service probs and the next had great service from the same place. I guess it depends on if you get lucky and talk to the right person. I really dont think you will find any brand that is better than another in that reguard. Unfortunatly there are far more people that post customer service problems or from those that got a lemon computer than from those that have had no problems .
     
  10. Greg

    Greg Notebook Nobel Laureate

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    CCleaner is good for registry cleaning (as kituwa said), but also check out Driver Cleaner Pro. While you aren't cleaning up drivers, you can use the Cabinet cleaner to get rid of old crap in the .cab files for XP (which may have records regarding previously used drivers and software).
     
  11. sundoggy

    sundoggy Notebook Consultant

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    I got my Mcfee with no problem.... but I remember it happen once when I was doing something else but I don't rememeber, but only once.
     
  12. darth_laidher

    darth_laidher Notebook Evangelist

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    hmm i dunno then