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    red screen on start up?

    Discussion in 'HP' started by bluefox2, Jan 16, 2010.

  1. bluefox2

    bluefox2 Newbie

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    Hi all, I'm new here and I'm having problems with my hp DV 9500 laptop. It started 2 days ago, on start up my screen is completely red then the windows logo appears with black splayed around the outside edge. When i'm surfing the net some pages are appearing with red patches but apart from this my laptop is working fine. I uninstalled the drivers for the graphics card and re-installed this made no difference. I hooked up an external monitor and that works perfectly, does anyone have any idea what this could be? Many thanks for reading my post and hope to hear some replies. By the way I'm not very technical lol! :)

    Thanks

    Bluefox
     
  2. brianstretch

    brianstretch Notebook Virtuoso

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    Probably either a broken internal monitor cable or a bad LCD panel. Normally I'd assume that you have yet another fried NVIDIA graphics chip but since your external display is OK that seems unlikely.
     
  3. bluefox2

    bluefox2 Newbie

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    Thanks for your quick reply, can these be repaired quite easily do you think or would I need to invest in new laptop.
     
  4. brianstretch

    brianstretch Notebook Virtuoso

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    It depends on your definition of "easy". Both will require taking apart the screen. If the LCD panel is busted then you're probably better off buying a new notebook. If it's just the internal cable... that shouldn't be too expensive. There's also the outside chance that your NVIDIA GPU, if you have one, is going bad and it's only effecting the circuitry driving the internal LCD so far.

    If it were my notebook I'd try a new cable and sell the notebook as broken on eBay if that didn't work. If it is a NVIDIA GPU you could try the reflow trick, described in various threads on this forum, but I'm not certain that's the problem. If you have more money than time I'd let someone else deal with it and buy a shiny new machine.