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    return policy

    Discussion in 'HP' started by eaadams, Sep 14, 2004.

  1. eaadams

    eaadams Notebook Consultant

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    What is the HP return policy on customized laptops?
     
    eaadams, Sep 14, 2004
    #1
  2. eaadams

    eaadams Notebook Consultant

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    I am about to pull trigger on dv
     
    eaadams, Sep 14, 2004
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  3. Sauriol

    Sauriol Notebook Guru

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    if its a pavilion on persario it has to go in for service for 3 or more times
    '
    thats if you go through tech support

    I'd rather be skateboarding
     
    Sauriol, Sep 14, 2004
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  4. eaadams

    eaadams Notebook Consultant

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    there is no like 15 day return?
     
    eaadams, Sep 14, 2004
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  5. Col. Stevo

    Col. Stevo Notebook Consultant

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    Hi eaadams,

    If you go to www.shopping.hp.com, and then click 'Returns & Exchanges' on the left side of the page, you'll see the explanation of their 30 DAY return & exchange policy.


    Good luck to you - cheers,

    Stevo


    zv5000z: Ath64_3200+ (2.0GHz) - 1GB DDR - 80GB 5400rpm - 64MB 440 - 15.0" XGA - Win2k (tentatively)
     
    Last edited by a moderator: Feb 2, 2015
    Col. Stevo, Sep 14, 2004
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  6. DaGreek

    DaGreek Notebook Evangelist

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    its just 30 days from purchase you can return for any reason long as its not damaged.

    Compaq R3000T (CTO)
    P4 Desktop 3.0GHz w/HT
    1 X 512MB RAM
    Radeon 9600 128MB
    60GB 5,400 RPM HD
    AquaMark3: 24,257, 3DMark03: 3,115
     
    DaGreek, Sep 14, 2004
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  7. yellowhouse

    yellowhouse Notebook Enthusiast

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    So if I am having trouble deciding between a zt3000 and a zd7000 I could order one and try it for 2 weeks and then return it for the other if the first model didn't work out?
     
    yellowhouse, Sep 14, 2004
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  8. DaGreek

    DaGreek Notebook Evangelist

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    Yes you could do that. I ordered a R3000Z and after 28 days decided the video card for it just couldn't do what I needed it to so I returned it and then ordered a R3000T no problems, I didn't pay any shipping on anything. They also returned the money to my credit card quickly. Please don't think of it as a try it out program, pick the one you want and if you get it and don't like it return it for somthing else. If you just use it to try things out and return them then HP has to now sell those returns as refurbished and it cost them extra money. I know some don't worry about this but if it happens to much they will drop their nice return policy and be forced to make the money back somewhere. Before I bought mine I went to best buy to see them, lucky for us HP has lots of model's at stores unlike dell you can't really get your hands on. I could have avoided my return if I had the chance to run benchmarks and a game on mine first [ :)] but we can't have it all. I'm not really saying all this to you but to everyone in general.

    Compaq R3000T (CTO)
    P4 Desktop 3.0GHz w/HT
    1 X 512MB RAM
    Radeon 9600 128MB
    60GB 5,400 RPM HD
    AquaMark3: 24,257, 3DMark03: 3,115
     
    DaGreek, Sep 15, 2004
    #8