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    sparkling pixels - DV5000 /AMD / ATI

    Discussion in 'HP' started by djspl, Dec 2, 2008.

  1. djspl

    djspl Notebook Geek

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    A friend has a HP DV5000 laptop with AMD Turion processor and ATI X200 graphics. The laptop is 2.5 years old, 6 months out of the optionally purchased extended warranty.

    The screen displays all white pixels as sparkling pink. Off white colors are OK.
    - When using a desktop monitor through the VGA output the picture is fine.
    - Re-installing the graphics driver did not help.
    - the windows XP startup logo looks fine (the image that appears after post)
    - the computer functions normally, no extreme heat, no quirks.

    searching has come up with:
    -loose screen connector?
    -failing power supply?
    -overheating GPU or GPU memory?
    -a GPU that is simply failing?

    I'm planning on opening the laptop up, checking cables, heatsinks, fans, dusting, etc. If I don't find anything obvious, I'm assuming this a GPU problem and a new motherboard is needed.

    Anybody have any troubleshooting tips or advice?

    Thanks.
     
    djspl, Dec 2, 2008
    #1
  2. ahl395

    ahl395 Ahlball

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    Im not sure, but it sounds like it could be the "loose screen connector" or a failing GPU, or broken LCD.
     
    ahl395, Dec 2, 2008
    #2
  3. brianstretch

    brianstretch Notebook Virtuoso

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    Loose or broken screen cable? Since the external display works that seems like the most logical choice, especially if the screen gets open and closed daily.
     
    brianstretch, Dec 3, 2008
    #3