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    speedtouch 330, vista, and dv9000 :(

    Discussion in 'HP' started by parca0007, Jan 17, 2010.

  1. parca0007

    parca0007 Newbie

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    I have been trying endlessly to find a solution to this problem but can't seem to find one anywhere.

    I am using a dv9000 with vista ultimate sp2 and a speedtouch 330 (rubbish i know)... I have got the speedtouch working, using the new vista drivers, and can get the max connection speed available to me. However, this is only when the laptop is unplugged... As soon as i plug the laptop in, the connection dies and I have to reconnect. And... when I reconnect with the laptop plugged in I only get a third of my availably connection speed?? This leads me to think that there is something up with the usb ports on the dv9000 and that the laptop is not powering them properly when its plugged in...

    Any ideas?

    Thank you.
     
  2. parca0007

    parca0007 Newbie

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    Additional note:

    When I plug the laptop in, the usb connection to the speedtouch dies completely and I have to unplug the speedtouch and plug it back in... that's when my speed goes from 1.5 meg to around 400kbs
     
  3. parca0007

    parca0007 Newbie

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    Anyone got an idea?
     
  4. miner

    miner Notebook Nobel Laureate

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    Well, does any of your other powered USB devices have any problems when you plug/unplug the laptop. If they loose power similar to the modem, then it could be a USB issue. But if its only the speedtouch then its most likely a driver issue.
     
  5. parca0007

    parca0007 Newbie

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    Sorry, problem solved.. I recently had to buy a new ac adaptor as the old one had broken. Just checked the adaptor and Ive recieved a 90w 4.9a instead of the 65w 3.5a adaptor. Tried my laptop with the old damaged one and the problem disappeared. cheers anyway.