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sweet support!

Discussion in 'HP' started by byoo511, Aug 18, 2007.

byoo511 Notebook Guru

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So, i was diligently working on my paper when all of a sudden, the "L" key popped off my nc6400 notebook! Immediately i said "WTF!" under my breath, but after calming down, i examined the key. It looks like the metal latches that hooked to the key was bent.

Anyways, I went to the support website for HP, started a chat session, and told them my problem. They checked the warranty info and model of pc, and said they would ship it out a new one for me! I gave them my shipping address and they stated that they will send one out via two day shipping. Sweet!

byoo511, Aug 18, 2007

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lappyhappy Notebook Deity

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alright! Glad to hear of good support from HP.

lappyhappy, Aug 18, 2007

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byoo511 Notebook Guru

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sweet. Support said that it would take 2-3 days, but low and behold, i come home today and there's my keyboard waiting for me at my front door! Hopefully no keys pop out on this one!!!!

support rawks!

byoo511, Aug 21, 2007

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avillabon Notebook Evangelist

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nice! wish everything were that easy!

Alex

avillabon, Aug 21, 2007

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