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    this computer does not have a drive capable of creating cds or dvds

    Discussion in 'HP' started by ndondo, Jan 3, 2009.

  1. ndondo

    ndondo Notebook Enthusiast

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    HP DV2817CA

    I read some other thread it points to something got uninstalled that causes "this computer does not have a drive capable of creating cds or dvds. Contact HP Support."

    it mention one of the solution is to restore to an earlier version. But I prefer not to restore to earlier version if possible.

    Is there any other way ?
    is there a program that I can download from HP , to be able to create the recovery disk ?

    Thanks for the help..

    MY DVD
    HL-DT-ST DVDRAM GSA-T20L ATA Device
    Driver Date: 21/06/2006
    Driver Version: 6.0.6001.18000
     
    ndondo, Jan 3, 2009
    #1
  2. Tinselworm

    Tinselworm Notebook Deity

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    here is your solution

     
    Tinselworm, Jan 3, 2009
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  3. ndondo

    ndondo Notebook Enthusiast

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    hi thanks for the tips..
    though it doesn't help

    so I just use system recovery program back to factory settings, then create recovery Disc first thing ...
     
    ndondo, Jan 6, 2009
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  4. zaabluc

    zaabluc Newbie

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    Hello to everyone!

    I have been dealing with "This computer does not have a drive capable of creating CD's or DVD's" issue on my HP dv4 too. I have been "Google'ing" for any solutions of that problem but most of was sending to HP Support. I have been trying to check drivers and firmware for my disc drive but all seem to be fine. I have downloaded all softpaq updates from HP. After checking all possibilities I could thought off I have seen no other way to fix it than contact HP Support. Fortunatelly it was not neccesary.
    I have been checking one more time options of Recovery Manager and suddenly it hited me!
    "Software program re-instalation"! That was it. I have realized that I uninstalled CyberLink DVD Suit Deluxe shipped with my Vista by HP (Like all other preloaded crapware).
    In my case that was solution. Apparently Recovery Manager require preloaded burning software!
    Whatever soft was shipped to you make sure you did not uninstall it before create recovery disc.
    In my case that was CyberLink DVD Suit Deluxe/Power2Go. I have changed it for other one. So I assume Recovery Manager needed this and did not recognized other burning soft I have switched for.
    I do not know if it is only reason of this issue but I am guessing that might work for other people as well.

    Kind regards
    zaabluc
     
    zaabluc, Jan 8, 2009
    #4