zd7000 overheating video issues

Hey all,

I've been having problems playing games with my zd7000. About 10 minutes into gameplay, the display will start skipping pixels, which suggests overheating. Has anyone else had this problem? HP support claimed that they couldn't help me out beyond telling me to get a cooling pad or propping the notebook up. Should this be necessary? Is anyone else having this problem? Thanks.

-Mike

 

See if you can find a program that lets you chart the temperature. That would let you know for sure. Are you past your return date? Do you have a warranty? If you are willing to get inside the computer, you could replace the thermal pads with copper and thermal compound. There is a guide linked to in the modding section about this as well. See signature for the results I got.

Completed mods:
GPU cooling (100°C->75°C)
Mods in progress:
8600c to 8600 keyboard swap (to get the eraser head).
Tweaks: Radeon 9600 pro (337/242) at 400/300
~TWEEK

 

This may be related to the class action lawsuit that covers certain HP zd7000 systems. The class action lawsuit was started due to the system's inability to dissipate the heat from a faulty video graphics card.

Please quickly read the below information. If you have a model that pertains to the information below, then you should definately visit this link:

http://www.classcounsel.com/news/hpzd.html

http://www.hpnotebooksettlement.com

You are a Class Member if you purchased or received as a gift an Affected Graphics Card or Affected Power Connector Model notebook
computer as follows:
• Affected Graphics Card Models: (a) an HP zd7000 series, which bears one of the following SKU numbers on the computer label:
(i) DN730AV; (ii) DN730AVR; (iii) DU887AV; (iv) DU887AVR; (v) DU888AV; (vi) DU888AVR; (vii) PD294AV; (viii) PD295AV; (ix)
PF163UA; (x) PF163UAR; (xi) PF164UA; (xii) PF164UAR; (xiii) PF166UA; (xiv) PF166UAR; (xv) PF167UA; (xvi) PF167UAR; (xvii)
PF169UA; (xviii) PF169UAR; (xix) PM018UA; (xx) PM018UAR; (xxi) PM021UA; or (xxii) PM021UAR; or (b) an HP Compaq nx9500
series, which bears one of the following SKU numbers on the computer label: (i) PF031UA; (ii) PF030UA; or (iii) PF032UA.
• Affected Power Connector Models: (a) an HP zx5000, zv5000, or R3000 series that has a serial number of xxx409xxxx or lower
and which bears one of the following SKU numbers on the computer label: (i) DX995U; (ii) DS481U; (iii) DS479U; (iv) DV563AT; (v)
DV562AT; (vi) DV561AT; (vii) DZ314U; (viii) DZ313U; (ix) DS477U; (x) DS476U; (xi) DS474U; (xii) DS472U; (xiii) DS471U; (xiv)
DS473U; (xv) DR892A; (xvi) DR891A; (xvii) PC897U; (xviii) DU912U; (xix) DU910U; (xx) DS502A; (xxi) DU913U; (xxii) DU607A;
(xxiii) DU608A; (xxiv) PC896U; (xxv) DZ329U; (xxvi) DZ332U; (xxvii) DZ330U; (xxviii) DS516U; (xxix) DS515U; (xxx) DS513U;
(xxxi) DS512U; (xxxii) DS511U; (xxxiii) DV192AT; (xxxiv) DZ191AT; (xxxv) DZ338U; or (xxxvi) DZ337U; or (b) an HP Compaq
- 4 -
nx9100 series that has a serial number of xxx409xxxx or lower and which bears one of the following SKU numbers on the computer label:
(i) DV102U; (ii) DW787AA; (iii) DW786AA; or (iv) DV112U; or (c) an HP zd7000 series that has a serial number of xxx420xxxx or
lower and which bears one of the following SKU numbers on the computer label: (i) DM788A; (ii) DM789A; (iii) DM790A; (iv) DM791A;
(v) DM793A; (vi) DP446U; (vii) DP447U; (viii) DP448U; (ix) DP684AS; (x) DR089U; (xi) DR341U; (xii) DS487U; (xiii) DS488U; (xiv)
DS489U; (xv) DS490U; (xvi) DS491U; (xvii) DS492U; (xviii) DT859U; (xix) DT860U; (xx) DV601U; (xxi) DZ378U; (xxii) PF163UA; (xxiii)
PF164UA; (xxiv) PF166UA; (xxv) PF167UA; (xxvi) PF168UA; (xxvii) PF169UA; (xxviii) PM016UA; (xxix) PM018UA; (xxx) PM019UA; or
(xxxi) PM021UA; or (d) an HP Compaq nx9500 series that has a serial number of xxx420xxxx or lower and which bears one of the
following SKU numbers on the computer label: (i) PF030UA; (ii) PF031UA; (iii) PF032UA; (iv) PR039UA; or (v) PR040UA.