Does Lenovo allow price adjustments?

I placed my order for a T61 on Saturday 5/26 and today (5/28) I noticed the base price dropping by $45 and the memory (2 GB - 2 DIMM) also dropping by $45.

Can I ask Lenovo for a price adjustment?
Or if not, will they allow me to cancel and re-order?

Of course they are CLOSED today ... aaggghhhh

 

yes, you can adjust the price but only once. Also, if you adjust the price before shipping the shipping date will be pushed back. I was instructed to create a price quote. Save the customer number and order number of the quote, and then call back to get the price adjusted when my computer ships.

The same computer I got for $1,605 is $1,447 now.

 

If you worked through a sales rep they might be able to adjust the price. But if you ordered online, the only option I know of is to cancel your current order and reorder.

 

grr!! where is the option to cancel the order? or do I have to call them up?

 

I'd like to know this too since I created a new QUOTE (that can be converted to an order before 6/27) that is $97 less for the same order I placed 2 days ago.

 

Cool, thanks for the advice. It's about 38 bucks cheaper now, I'll save that, but we'll see what deals they have after memorial day too.

 

Yowsers. The prices did drop.

 

Can anyone confirm that the price match option does or does not work for online purchases?

 

I hate to be an "i told you so"... but I've posted on here that there was a price drop coming AND that another better sale still was coming in the summer. LOL So if you can wait, you'll get better pricing and better selection in the summer sale.

 

Yeah, but today should've been included in the Memorial Day sale leading up to today. I had no idea they'd drop them even lower on the actual holiday itself. Will the price go back up tomorrow?

 

How can they adjust the price if they are closed?

 

Good point..

 

save it as a price quote....you have to go actually go on with the order as if you'd be purchasing it. Then you get to a page where you have to accept terms and conditions, and on that page there should be an option to convert it to a price quote.

You have to create the exact same configurations as your order and your price quote will be good for 1 month. You can adjust it to that price within that 1 month as long as you keep record of the customer # and order # of the quote.

 

Prices will be lower in the summer sale and there's expected to be more models to choose from then

 

So I created a price quote with the same configuration as my actual order and it is $113 cheaper today than it was 5/9. How do I get the lower price on my actual order now?

 

you phone with your order# and quote#. dont cancel & re-order, or you go to the back of the shipping queue.

 

in your particular case, with the tainted purchase, if i was you, i wouldn't push my luck by calling back about that order and stirring things up much.
Just my .02 as an ibm employee/insider.

actually, if i was you, i'd cancel that order and do a legitimate order using the lower prices now. PRobaly pretty similar bottom lines in both cases.

Or wait for the bigger sale coming in july.

 

by the way, bryan is a very young looking sales support clerk in glendale california, not the ibm s/w architect.

 

Are you implying that if I kept my mouth shut, they probably wouldn't notice and end up shipping it anyway? I don't mind it getting cancelled, but if it is inevitable and they're going to start hunting down the Brian Meyer purchases, then I might as well cancel sooner than later so I can evaluate other options.

Yeah, I realized I typed "Brian Meyer" into the employee directory, which brought up different people.

If I end up cancelling this order, I will take your advice and wait because the only reason why I pulled the trigger was the EPP opportunity. Fatwallet, Tailormade, and student pricing will stick around for a long time and I've never, ever seen prices for laptops go up.

 

As i've said before, i really dont know what will happen .
I do know ppl have done this before with no problem, but somethimes the company has confirmed the sale with the employee.
I'm just saying, you could cancel that order and re-order with today's price drop... and the bottom line would be reasonably similar.
And if you wait til july, the customer sale price will likely be lower than today's epp price (depending what you get exactly).

 

Wait, how is my order tainted? Or is that someone else?

 

I've heard rumblings of people calling in already after using the Meyer deal to make changes and whatnot and getting their orders either "red-flagged" or flat-out "cancelled," but those things only happened after they made the call. They are taking note of the fact that the Meyer deal has been overused and I'm just considering waiting to see if I slip through the cracks or cancelling to expedite the inevitable.

 

So I should only call in the price quote to get the lower price only after I get the laptop? Why can't I just tell them now and have them credit my card without having to wait for it to arrive. If it indeed does not ship until 8/30, my price quote won't be any good because it will have expired.

 

If that's the case I don't know. Supposedly those august shipping dates are an error so you shouldn't be waiting that long. However, if you do have to wait that long, you could probably wait it out for the july deal that ski bunny is talking about. I believe he was right about this memorial day deal.

You can call tomorrow and get them to adjust the price, but you will only be allowed to do it once.

 

When did skibunny hint about a price drop during this sale? I only remember him talking about the July sale.

Also, regarding price quotes, is it possible that I can keep making price quotes month after month to ensure that I don't miss out on a sale? lol
For instance, if prices go up after this sale, can I buy with the Memorial Day sale price at the end of June?

 

The "Big Blue" never closes, nor sleeps...

 

a bunny is always a she

 

Just call and ask first thing this morning and let us know...

 

Then wouldn't rabbits be extinct?

 

I called and gave the guy the quote number for the reduced price and he said he would save it in my records and they will look into it when the laptop ships out and apply a credit after the fact.

 

So could I theoretically purchase a T61p when it comes out and then price match it to the supposed big sale in July?.. because that would be pretty cool! ..and is there a limit to when a price match may not be used anymore? (ex. like 30 days after recieved or something)

 

You mean hes still an employee?

 

Called for reconfig and price quote for the ending day sale You'll be credited after! ESD was 5/29 *cough* i mean 8/30 now new one 6/18.

For those that ordered 5/9-? plz do post when it ever shipps out.

 

I also created a quote for my order. But the quote has two extra parts (the configuration is the same)!!!. Do you have the same problem?

 

I tried the quote for kicks and it wont even email to me. Lenovo has a great website and service!