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    Ethernet cable not recognized after W7 wakeup (T400)

    Discussion in 'Lenovo' started by sz1a, Mar 9, 2010.

  1. sz1a

    sz1a Notebook Guru

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    Hi,

    I am running my internet using an Ethernet cable connected to the school network. It works fine until my T400 goes to sleep. After wake-up, it claims there is no cable connected even though the cable is plugged in. No lights are on next to the socket, and the adapter simply doesn't recognize the cable.

    I have tried the following with no success:
    • Reboot
    • Disable/enable adapter in Network & Sharing Center
    • Unplugging/replugging several times
    • Updating driver

    The only way to make it work again is a combination of frustrated rebooting/unplugging and waiting a while/disabling & enabling the adapter, etc. Usually it goes on again finally when I plug the cable back in.

    My specs are: 2.8 Ghz, 3 gig ram, 250 gb HDD, fingerprint reader etc, Windows 7 Ultimate.

    This only happens to the LAN card, not the WLAN.

    Any idea whats wrong?
     
  2. lead_org

    lead_org Purveyor of Truth

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    how about updating the bios, have you tried that?
     
  3. sz1a

    sz1a Notebook Guru

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    No not really, there is a new update out so maybe I should give it a try. It said it only added support for some new computers so I thought it wasn't necessary.
     
  4. elixiash

    elixiash Notebook Consultant

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    How is the LAN Driver working? If it is working, then I suggest that you download the latest Intel Gigabit Driver from Lenovo and see from there. If Im not mistaken, Intel released a newer LAN Driver early this year and are available from MS and Lenovo.
     
  5. sz1a

    sz1a Notebook Guru

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    I have tested this for some time now and have more details. I did update my lan driver, but I downloaded it from intel directly instead of Lenovo.

    When I put my computer to sleep with the LAN cable connected, the computer sometimes doesn't recognize the cable when waking up many hours later. If I restart, disable the ethernet, reinstall the drivers, etc, it does not make a difference. The following two solutions were tried after 2 hours of inability to connect, and reinstalling, rebooting, disabling, etc.
    The ONLY ways so far to make the computer recognize the cable are:
    1 - Go to my neighbor and plug in his LAN into my Ethernet card. My computer immediately recognizes the cable and acquires a connection. After unplugging and going back to my room, my computer also recognizes my cable right away.
    2 - Tell my other neighbor (anyone will do :p ) to come over to my room with their laptop. They plug in my cable that hasn't been recognized for 2 hours and get an immediate working connection. They unplug, and after plugging into my computer again, I can also connect once again.

    I am connected to a school network in a student residence, so I simply have a socket on the wall where I insert the LAN cable. It seems that something somewhere in my Ethernet card needs to be reset and get new 1s and 0s, and after that it can connect again. I don't know this stuff too well, what do YOU think?

    EDIT: Should mention I have updated BIOS, LAN drivers, and wireless drivers. I have also updated drivers during the "downtime", rebooted, uninstalled and reinstalled the card, and any combination of them. Even if I uninstall and reinstall the ethernet card, it won't recognize the cable until doing step 1 or 2 above.
     
  6. useroflaptops

    useroflaptops Notebook Evangelist

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    Especially with windows 7, I'd imagine you shouldnt even have bothered with downloading special drivers, and most certainly not for something like ethernet which I am sure works out of the box and should be all supported.

    I duno, try deleting or disabling the network adapter driver in device manager, and try installing a windows suggested one or one pulled from the thinkpad drivers matrix.
     
  7. sz1a

    sz1a Notebook Guru

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    Already tried, this problem started when running on Win 7 drivers so switching to the newest ones from intel is just my most recent attempt. I think I have found the problem however and it seems to be related to Wake-on-lan. The network seems to be sending wakeup calls because I noticed as soon as I put it to sleep it wakes up in closed position a few minutes later with lan light flashing. Unplugging the cable be4 sleep seems to have done the trick for now.
     
  8. LegendaryKA8

    LegendaryKA8 Nutty ThinkPad Guy

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    You should be able to disable wake on LAN in the system BIOS.