Issues Attempting to upgrade Thinkpad Warranties

I have two Thinkpads, a T430 and a T430s. My T430 was ordered almost a year ago with a 1 year warranty, but I added on the next-day coverage when I ordered it. My T430s was ordered from eBay, and currently has a Depot warranty that's still good for three years.

My goal:
T430: Extend the Thinkplus warranty
T430s: Add accident coverage plus next day service

The problems:
T430: When I bring up the warranty upgrade site, there is no option available to upgrade anything.
T430s: I can upgrade the warranty, but it won't let me select next day + accident coverage, I have to choose one or the other

Am I missing something? I read online that you can only upgrade once, so does that mean that my T430 can't be upgraded (since I upgraded it when I ordered it) and does that also mean that the T430s can be upgraded to either accident coverage OR next-day but not both?

I'm coming to Lenovo from Latitude so this is all really new to me. I'm accustomed to ordering next day plus accident coverage (complete care) back in my Dell days.

 

Correct. No upgrades or extensions for that one.

I'm fairly certain that you can't add both to the machine that didn't initially carry such a warranty but I might be wrong. My pick would be NBD, but that's your $$$ to spend

 

Thanks for the response. As for the T430, I may sell it on ebay then. I'd be out a lot of money if I drop it and broke it (yes, I am a klutz).

As for the T430s, I would appreciate a definite answer on if there is a way to do both, if anyone knows. But I agree, NBD does sound slightly more important.

 

You do understand that in Lenovo world, accidental protection waranty is tied to the depot, correct?

 

That's not what I've read. On Lenovo's site regarding accidental coverage, I find this quote:

"If you are entitled to Onsite Warranty, your Accidental Damage Protection claim may be repaired at your location"

Source:

Services and Warranty

 

OK...let's put it this way:

"may" does not equal "will".

More often than not, a machine that has suffered sufficient damage AND has accidental damage protection WILL end up in the depot. Their claim to fame is that it is the only way to properly access the damage, which does make sense if you're looking at it from their point of view.

Of course, if it's just a case of busted LCD they'll swap it on-site..

I'm sure you're catching my drift by now.

 

Yes, that makes sense. I guess I have a big decision to make. I could always sell both my T430 and my T430s and order a new machine with the warranty as I should have done in the first place, but unfortunately literally none of Lenovo's current offerings interest me. For example, I'd prefer a slim model like the T430s but their "replacement" (T440s) doesn't offer support for 16GB of RAM and a non-U processor like the T430s did.

Oh well.

Thank you very much for your responses.

 

Well,let me be the devil's advocate here for a split second:

Why would you get rid of two fairly recent machines that hold significantly higher utility value when compared to the $$$ you'd get for selling them?

Are they really *that* bad?

 

No, the machines themselves are great. That's why I wanted to extend the warranties, to keep them around. Since I do development and software support, I like to have the insurance that should something go south, help would be on the way. I simply cannot be down. I like 16GB of RAM and a non-U processor because I run several VMs at once. These machines handle that like champs.

But if I don't have warranty protection, I'd be out a grand, and I'd also be down. And I'm somone that has had to actually use the accident coverage on my Dell's several times back when I used Latitude.

 

OK that makes sense...here's how I'd go about it if I were in a similar predicament with the same two ThinkPads:

a) Get the NBD on-ste warranty for the "S", longer the better.

b) Keep the "standard" T430 as a backup just in case something goes haywire.

I mean, short of a flood or something of that magnitude the chances of both of them dropping dead on you at the same time are slim to none...

My $0.02 only...

 

That makes sense, I might do just that. I'll still think a bit more about it though. My only issue with the T430S is that it's an i5, and not an i7. I haven't noticed much difference though. But, I run all my VMs on my i7 T430 and haven't tried moving them to the T430s, to see if it handles VMs just as well. It'll probably be just fine.