The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Issues with new Z61t battery not charging

    Discussion in 'Lenovo' started by Charles Wood, Oct 1, 2006.

  1. Charles Wood

    Charles Wood Notebook Enthusiast

    Reputations:
    0
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    15
    My new Z61t arrived a few days ago. Everything seemed normal for the first few days. Two days ago the battery ceased to charge. I then discharged it entirely and the charge function seemed to recover, recharging the battery back to 100%. I then used the Z61t on the battery, discharging it to 83% and then attaching the power supply to recharge back to 100%. It failed to do so, so I am now discharging it entirely again to see if I can repeat the charge cycle.

    Another issue is removing the AC power cord while it is operating. A few times the Z61t has rebooted when the AC power cord has been removed.

    Finally, the audio output is incredibly low and does not provide a normal listening level. The headphone output is adequate...barely.

    Has anyone else experienced any of these issues? Thanks.
     
    Charles Wood, Oct 1, 2006
    #1
  2. EagleDevil

    EagleDevil Notebook Evangelist

    Reputations:
    7
    Messages:
    405
    Likes Received:
    0
    Trophy Points:
    30
    Have you made any changes to the stock setup -- software or hardware?

    Chris
     
    EagleDevil, Oct 1, 2006
    #2
  3. bman22

    bman22 Notebook Consultant

    Reputations:
    2
    Messages:
    136
    Likes Received:
    0
    Trophy Points:
    30
    My guess is that you got a bad battery.
     
    bman22, Oct 1, 2006
    #3
  4. Charles Wood

    Charles Wood Notebook Enthusiast

    Reputations:
    0
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    15
    I haven't removed any software that came preloaded nor have I changed the factory default on power management.
     
    Charles Wood, Oct 2, 2006
    #4
  5. Andrew Baxter

    Andrew Baxter -

    Reputations:
    4,365
    Messages:
    9,029
    Likes Received:
    55
    Trophy Points:
    216
    that could be one of two problems 1) Battery is faulty 2) Charging unit in the laptop is faulty. You should definitely call Lenovo support for this, here are the steps they'll tell you though (they may have you flash the bios first to see if that helps):

    1. Remove the battery from the system.

    2. Look at the connectors in the bay and on the battery for signs of physical damage. Brush off any dust.

    4. Reinsert the battery; push until it locks into place and the latch snaps back to the locked position. Attempt to charge again


    If that doesn't work, you'll be asked if you have another battery handy you can test to charge -- if it doesn't charge, the battery charger utility in the laptop is faulty. If it charges, the first battery is faulty. If the charging unit appears faulty or you don't have another battery handy to test, they'll have you send it in for service. If the battery is faulty, they'll ship you a new one. The good news is that my friend recently had a problem with a ThinkPad X41 Tablet and she shipped it on a Tuesday morning and literally got it back via DHL Wednesday afternoon.
     
    Andrew Baxter, Oct 3, 2006
    #5