Lenovo Blogs- Tim Supples Speaks on T61p Delays:

lenovoblogs.com- What do you look for in a “green” PC manufacturer? Are you more likely to buy from a vendor with a reputation for being green? Are we wasting our time developing and promoting our environmentally friendly status?

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# kebs Says:
August 2nd, 2007 at 9:53 pm

There’s nothing environmentally friendly about any of the locations where Lenovo has plants in Asia, *snort*

Economics says most people will not pay to buy green. Economists know that green is a luxury. Thus, for the average middle income of America, going green is too expensive. Now, if the government required green status, then you’d definitely need to be ready for that.

And of course, the only thing that matters is, how about we worry about cutting down less trees and singing kumbaya AFTER all those T61P’s that have been locked up in China due to some silly website error gets out to their respective owners. We’re talking ordered 7/11, promised 7/31, and not shipping til 8/31.

Let’s get some corporate responsibility to the customer before going green for credibility. No one will buy your green laptop if you get it to them 2 months after the fact.

Here’s something else green, get your plants to update in real time where all the parts and all the manufacturing processes are. Dell plants do that, HP plants do that, Lenovo plants probably do that too. The just-in-time supply chain knows where all parts at all times, maybe that’s why Dell gets their laptops out in 5 business days and Lenovo gets them out in 10 weeks. supply chain.

If you would like less peeved customer, at least get them real time information access. aka….

all parts are ready except for screen missing, sitting in bangalore. or, keyboard coming in from japan this date, lcd coming in from malaysia this date, assembly at this time on this date, ram installed on this date.

you will have much less pissed customers!!!!!!!!
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Lenovo's Response:

# Tim Supples Says:
August 3rd, 2007 at 10:47 am

kebs,
I understand your frustration and rest assured we are working on the problems you describe. However please keep the discussion on topic. Thanks

 

haha nice response

 

LMFAO :laugh:

 

that blog is a pathetic lenovo attempt to be "in touch" with their customers

 

I added my 2 cents: http://www.lenovoblogs.com/insidethebox/?p=91

 

Nice post Kebs. Way to pat yourself on the back. You seem so disgruntled -- why don't you just cancel your T61p order and end your misery? You can go over to HP and pay twice as much for the 8510W. Oh, but wait, they're delayed by weeks too. But, Dell is having no issues getting their new laptop out lately, you can go with them. Yeah right, they're proving to be even worse. With all these new product releases, parts supply issues is a fact of life for every manufacturer not just Lenovo.