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    Lenovo Customer Service Rocks

    Discussion in 'Lenovo' started by AnthemAVM, Mar 21, 2010.

  1. AnthemAVM

    AnthemAVM Notebook Enthusiast

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    I purchased a U450P to replace an aging Dell Studio.

    Well 2 weeks after ownership, like a dummy was holding it by the screen and broke it. No insurance for my stupidity.

    I sent it back to Lenovo to have it repairs and figured it would be at my cost.

    Well I gets back to them in 2 days, next day I get a notice it is on the way back to me. Well they repaired it under warranty as they said it was a dead pixel problem. No way, I broke the darn thing, well not going to complain, a Lenovo has a customer for a long time.

    Thanks
     
    AnthemAVM, Mar 21, 2010
    #1
  2. Aikimox

    Aikimox Weihenstephaner!

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    Wow! Maybe it's time to try yourself in a lottery ;)
     
    Aikimox, Mar 21, 2010
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  3. jaredy

    jaredy Notebook Virtuoso

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    You broke it how? You seemed to have gotten very lucky...
     
    jaredy, Mar 21, 2010
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  4. Black_and_White_Mage

    Black_and_White_Mage Notebook Enthusiast

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    Yet, they give you the run around when they send you a broken laptop....
     
    Black_and_White_Mage, Mar 21, 2010
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  5. MikesDell

    MikesDell Notebook Evangelist

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    Wow, I would definitely consider yourself lucky.
    I have had nothing but positive experiences with Lenovo's customer service.
     
    MikesDell, Mar 21, 2010
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  6. k2001

    k2001 Notebook Deity

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    MikesDell have you conscider changing your name to MikesLenovo
     
    k2001, Mar 21, 2010
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  7. drake437

    drake437 Notebook Consultant

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    I'll add a "ditto"...they are very good, which is one reason why I am a repeat buyer..plus the product is great.

    I also enjoyed the sales people....very helpful, prompt and they did everything in their power to get it done right......and no problem getting a price adjustment done later.

    Kudos...to Lenovo.

    drake
     
    drake437, Mar 22, 2010
    #7
  8. MikesDell

    MikesDell Notebook Evangelist

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    I don't know if I can lol
    I should see if I can though :)
     
    MikesDell, Mar 22, 2010
    #8
  9. cn_habs

    cn_habs Notebook Deity

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    Yes you can. :)
     
    cn_habs, Mar 22, 2010
    #9