I had hardlocks on my first Y740 which has been returned already.
For that particular laptop, I traced the issue to the Intel UHD 630 GPU being defective. Whenever the GPU was put under load long enough (like 1 second of any modern 3D games), the whole laptop would hard lock and require holding down the power button to shut down. You can troubleshoot by forcing only the Intel GPU to be used while in Hybrid mode, then starting some modern games up.
My replacement came, and under the same test conditions, no hard lock is observed, so I know for sure that was the issue.
However, I suspect my replacement was somebody else's returned laptop. The stock blue paste was haphazardly removed and replaced with a copious amount of grey paste, which INCREASED the temps by 10 to 20 degrees C. I know this because there's specks of blue paste around the edges mixed in, and many of the thermal pads had been contaminated with disgusting short dust fibers + specks of the original blue paste, which from the factory I would believe is impossible.
Based on my research, the units with serial numbers ending in "RF" may actually indicate "refurbished", but I cannot be certain of this, so check your serial number. The sloppy repaste job on mine was very suspicious though.
-
hello all,
I was wondering if this is a normal thing for this laptop. (Y740-15 inch, 8750H and 2070MQ)
The cpu idles at boost clock speed even with a very low utilization while plugged-in, but the clock speed dropped when unplugged. I use better performance settings when unplugged.
I wonder if its a bios thing, I did upgrade/downgrade bios to 1.10 to 1.08
I dont feel comfortable my CPU clock is absurdly high without the laptop needing it to do so. -
-
Though, what I really want to know is how yours idles at 40 C and peaks at 70... heck of a lot better than mine's doing. Looking like I may need to open it up yet again to check for this terrible gray paste people are talking about. -
I have done every restore and fresh install possible. No undervolt. Disabling turbo. Different power plans. Every possible scenario I could think of- 1.6 causes the hard locks in both PRO and Home. 1809 -1903 with most recent updates. Even used driver easy to update drivers to newer driver version than what Lenovo offers. Even J95's debloated Nvidia drivers ,standard. DCH. Rolling back to anything lower 1.6 resolved It on the work laptop. But went back to 1.6 to finish testing.
1.3 with all above listed scenarios results in no lockups . The fan spins at idle 1.3 - keeping air circulating VS. waiting for heatsoak to occur before the fans ever attempted to spin in 1.6
The only thing I can put my finger on within the OS itself right before the hard lock is the Wifi NIC tossing a Netwtw06 error in the event viewer . I have used every possible driver for the wifi card - as it's made by Intel - killer branded .Even both Intel drivers and killers versions for the card.Kalen likes this. -
My hardlocks are happening with stock settings, no overclock or undervolt, and 99% of the time when I try to restart the machine or shutdown windows, or when going into sleep mode. So no one else is having hardlocks in these situations. My machine works fine while gaming or operating windows, like I say its just when I try to turn windows off. Anyone have any ideas?
-
Hmm. I've had a couple of lockups/bluescreens on 1.6, but pretty sure that was caused by undervolting the cache too much (past -0.140), have not seen that with lesser undervolts. But maybe that's a different problem that only happens to some units for some reason? Have not updated Windows or any drivers yet.
On the other hand, I think both of the lockups (but not the bluescreen) happened while web browsing, after perfectly stable stress tests and/or games. So maybe it really is the Wifi card.
1.3 kinda sounds like too much in the opposite direction for fan speed, would prefer the fans not spin at idle; but on 1.6 they seem to wait around until like 10 seconds after hitting thermal throttling temps before the fans gradually begin to spin up. A middle ground between those would be nice. But maybe this CPU just can't stay under 50 without running the fans, even on idle?kfxsti likes this. -
Kalen likes this.
-
-
kfxsti and Random42352 like this.
-
Anyone else having wrist issues when gaming on the 17 inch or 15 inch? My arms get "cuts" from the edges and after a while it starts hurting ..?
Last edited: Aug 30, 2019 -
custom90gt Doc Mod Super Moderator
-
The only fix i found for this was using my adjustable desk that lowers the table and eases the pressure..but 99% of places i go to with the laptop don't have that and again 99% of places use standard tables/desks that are too high..thinking of returning it and getting something with much smaller keyboard edges. Y540 15 inch comes to mind.
Hope i can adjust to it since it's a great laptop overall, leaps and bounds over the Asus ROG heatfest/noisefest. -
Sent from my LM-G710 using Tapatalk -
I did have a weird issue where it rebooted on me out of nowhere a while ago i think the bios fixed that .
I do have an issue though When i have mpc-ht open and i have obs open and streaming gameplay , streaming and playing any game then exiting the pc game and exiting out of rust i get a error i think it's software related or nvidia driver related but other than that i run the laptop stock no overclocking or anything like that / -
-
Things you could use to tell:
1 - Do the screws on the bottom cover look excessively worn, like improper tools or technique were used on them or they were played around with more than once?
2 - In HWiNFO64, is the SMART uptime count for the hard drive or SSD excessively high? I'm thinking more than necessary for a company to do QA tests, like 12+ hours.
3 - In HWiNFO64, is the SMART total lifetime written GB for the SSD excessively high, like multiples of the stated capacity? (indicates somebody did a secure wipe after a return was made)
4 - If you do a repaste, is the paste is not the stock blue paste, or has dirt/dust that you won't expect from a clean-room assembly area?
5 - Does the Serial Number end in RF? (I suspect but cannot be certain about this one)
Interesting thing to note, I was speaking to a close friend today, who ordered a brand new Lenovo laptop 6 months ago and after a lengthy delay he received what he claims appeared to be a used laptop. Please take this with a grain of salt because you are reading this from an anonymous person posting a friend's story on the Internet. -
So yea, just do the standard windows restart and let it come back into windows. Give windows 30 to 50 seconds to get everything loaded after you have put in your PW if u use one and then restart again. If any one has any issues please reply back here so we can compare.
PS. on a side note I was going to deal with it as is, as like I mentioned ealier I rarely shut down my laptops but it did end up hardlocking once on me while the screen saver was in use sitting on the desktop which was the last straw for me. -
Try one of these: Keyboard wrist rest.
It could help and it’s fairly cheap, don’t need one myself but it could help pushed up against the front of the laptop.
They have different brands and sizes available
https://www.amazon.com/dp/B07RRW4QV...jbGlja1JlZGlyZWN0JmRvTm90TG9nQ2xpY2s9dHJ1ZQ==
As a bonus it can be used as a pillow in emergencies if you get sleepy at your deskLast edited: Aug 30, 2019Random42352 likes this. -
Idle temps 36-38 on CPU and GPU. And 3 hour Warframe run with Max temp of 68c on the GPU and 71c on the CPU. Ahhh yeauuhhh
-
Sent from my LM-G710 using Tapatalk -
You have no clue the hell I have been through getting the heatsink flat. Lol LM played a big part in that too LOL
Kalen likes this. -
-
You get the pads off of the heatsink. And back on the appropriate places on the Mobo.
I highly highly highly advise using .5mm pads where there are 1mm thick pads. Clean the possible large amounts of thermal paste that is staring you in the face all like "woohoo ! I'm a whole tube of paste !!" From the heatsink and GPU and CPU on the Mobo.
Then the next part is cumbersome and a pain. ** Read all of post before attempting !!*DISCLAIMER ****
I am NOT responsible for what you are doing, going to do, possibly do and or thinking about doing in the below steps. By agreeing that I ( ME) am not responsible for any implications-faults-fires-explosions-deaths of mobo, it's surround components ; That you are an adult or someone who posses the ability to understand flatness , the basic understanding of scew removal, cleaning, electrical components etc and liable for your own actions here forth ! Continue below
Ok - Find a razor blade . Or something very thin, but with an edge that you can gently lay across the Copper portions of the heat sink. While doing this peep out between the blade and copper. Lifting it up towards light to see if there are any large gaps between the blade and copper. Gently move the the flat portion of the blade around checking different areas of the copper portions of the Heatsink.
Once you have verified deformations and or gaps. Look for your vise, press or c-clamp- having spare CPU IHS's from desktop CPUs work great for this next part. Or if you don't have access to the spare IHS's find something metal but Flat, also thick enough to not bend under pressure- (you will need 2 pieces) - for the love of all things holy- make sure it's flat !!! and sized small enough to be able to safely lay across the CPU cooler portion of the heatsink and the other piece of flat metal can lay on top of the opposite side of the heatsink. Palllease use common sense while doing this. If your flat pieces of metal is big enough to cover the top side of the heatsink.
Make sure you are clear from CRUSHING the heatpipes. You will need to position each piece of metal and heat sink sandwich in the vise, press or c-clamp-. Very slowly compress this sandwich.
DO NOT and I repeat DO NOT get all heavy on the pressure YOU have been warned!
Apply pressure while watching all corners, heatpipes , and baseplate of the heatsink.
What you are doing with this is pushing the copper plate back into the base plate in a Flattened manner. And will possibly correct the warpage of the base plate as well. Out of the 3 I have done . The CPU is the only portion that has been warped. Dropping the thermal pad sizes to the sizes listed above had been all I did to get the GPU temps down .
The CPU portion has been warped on all three I have came across so far.
After you've gotten what you can hope is flat- reapply your favorite thermalpaste.
***** ALSO Note !! There should be some black tape on the Cooper plates. Remove that as well. **** Before attempting to flatten!!!! Removing the tape will more than likely show you the imperfections that they have hidden under it.Sacks, Tristram13 and Kalen like this. -
Anyone try slamming 64GB of RAM into y740?
I know the psref states 32gb, just curious to see if anyone has done it. -
I'll save this for when I finally scrounge up enough to get onekfxsti likes this. -
I would test it, but I don’t have 64gb of laptop ram sitting around... -
I have the crucial kit as well, but hmm don't see any 64gb kits 2 x 32 at 2666. Unless you buy the two sticks at 32gb each but then you lose dual channel, cas is like 19 etc.
-
Hello everyone, new guy here.
I guess this topic has been gone through many times on this forum already. BUT... Ive been having very strange behavior with my unit (i7 8th gen. 2070 maxq).
So I was sticking with the 1.06 bios that has the manual controls over the fans. Temps in BF V was about GPU 76C (around 1600Mhz@ 58% usage) and CPU 89C with 3,7Ghz and 45W (70% usage) on Ultra settings.
I read somewhere, that bios 1.10 actually had no effect on cooling and actually had better performance, so I took a change on it. And temps went up to 94C. And on top of that, OC'ing the GPU crashed the system everytime in games (BFV and battlefront 2 namely).
So naturally I went back on the bios, this time to 1.08 as this seems to be very popular.
Yesterday I tried some BFV, (without OC) and got following results:
GPU 82C, 93 % usage @ 1440Mhz
CPU 94C, 76% usage @ 3,5 Ghz and 44,5W.
And those were all settings LOW?!?
Getting freaked out a bit what went wrong, I have UV -144,5mv on core and -135,7 on cache and have had around the same UV since June.
Is there something i could have messed up? Should i go back to 1.06 bios or is there actually that big of a difference. That GPU is the strange bit here, as its on more load on low as it is on ultra settings.. In battlefront 2 its always around 90-96% also, no matter Im a playing on low or ultra, or even low with resolution scale in 133% (looks so good thou..)
BTW has someone done liquid metal? Im getting real frustrated, Lenovo support just told me to run some diagnostic tool in Vantage software and the basic "Those clocks are within the usual limits of the cpu" (but in Finish).
Thanks in an advance and sorry about the mistyping! -
-
With all the reported hot CPU temps does a notebook cooler help at all?
Also if someone who hade the older screen vs the new 500 nit screen can compare , I know ones brighter but does the new screen have better color reproduction
ThanksLast edited: Sep 3, 2019 -
Greatly reducing the boost wattage limits for the CPU is the only thing that worked on mine, the high GPU temps may just be because the CPU is sitting at 94 while both are under load (shared heatpipe and all). Though if I don't end up returning mine this week, I guess I also need to repaste at some point. -
-
Almost feel like this is a disagreement over the definition of "degradation"... if the pads and such aren't doing their job then, if anything, they should wear out more slowly, because less heat is passing through them. More to the point, they said the temps increased after a bios update, as many other people have reported. Though none of this rules out the possibility that the heat-dissipation system is badly constructed in one or more ways, making the fan speed a much bigger problem than it needs to be.
-
Thanks for all your replies! I feel like this is an odd one here. With bios 1.06 I didnt have that much of a problem with over heating, went to 1.10 where the problem started and went back to the bios 1.08 that SHOULD have same thermals as 1.06 with the max fan setting.... But i dont. So thats the odd thing in my mind. And yes the unit was bought in june so only couple of months of use...
I did limit the cpu boost tdp from 65w to 50w, and that helped some. Still hitting over 90C thou. On a closer look, there seems to be like 1 core that is hitting over 90C and the rest stay around 85c. GPU still at 80C and over too. And this in games like battlefield V and battlefront 2, quite demanding games...
Perhaps i need to take a look at the thermal design and do a repaste with the smaller thermal pads like kfxsti suggested. What do you kfxsti mean with that the pads arent big enough? That the copper plate isnt covering the whole die?? Is there something that can be done to that?
Do you guys know if this voids the warranty? I should suspect that in principle yes but in practice not so much.
EDIT:
So... Was about to repaste the system. I could actually see that some of that blue stuff all over and some thermal pads were peeking under there. Got 5/6 screws out, but one is stuck. And because those are soft (like Bob warned...), the screw just got round.
I think im stuck at this point unless I find some replacement screws so that I can force out the one that's round and stuck. For the time being, Ill have to do with the 3,4 ghz so the temps dont go high in more demanding games...
Thanks for Your time anyways!Last edited: Sep 4, 2019 -
Check and see how slimy or "wet" it is under your thermalpads on the Mobo side of the pads not the heatsink side. -
Besides LM what thermal paste would you recommend? Little scared using LM since I never worked with it before so I would like to use a traditional TM.
And about pads any other recommendations of where to add them to help with additional cooling?
Thanks -
I don't know if you tried just repasting without the whole arduous heatsink-flattening process, but I'd think that would be enough for most people...? If not, I should probably return mine, that's a little too DIY for me with something this expensive.IKAS V likes this. -
I ended up returning my 1660ti model due to the G-Sync thing and ordered a 2060 model which arrived today. Unfortunately it has a keyboard rattle when typing on the top row. Anyone experience something similar and is there a fix?
-
And yes, repasting alone was tried. Results were just as hideous as the factory job. Very possible cause that the vids out there with people who've repasted and ended up with worse results or the same results were due to being clumsy with an already not so very rigid heatsink-a warped heatsink- and or wonky sized thermal pads. The heatsink as a whole is flimsy, and 3 out 3 y740 Heatsinks were warped where the heatpipes leave the cold plate. A whole corner of the cpu was nearly untouched by the compression of the thermal paste. Warped Heatsinks are not an uncommon thing with laptops - yes the laptops may be expensive. But they are made about like everything else nowdays. Use it until ~ toss it, buy another.
I'm not saying that this is a common problem on the legion y740. But it has been the problem for the three I've received.
I have only provided info on the temp problems- if you want to attempt any of it or not is on you. But I have enough experience with laptop cooling , heatsink designs and modding to know what works and what doesn't. I have an entire work bench dedicated to heatsink shimming, correcting and soldering lol. -
A question to the owners of the Y740 "17"
Can you recommend it?
I have seen some Videos of YT, i think its a good Notebook. I read in the reviews that the fan noise and the temperature lower than another Gaming Notebooks.
Lower Temperature is i hope better for the lifetime.
Is the Quality from the Notebook good? -
So I had a weird gaming session yesterday of the new Ghost Recon Breakpoint and The Division 2. I forgot to change the performance profile and was playing. Went and checked Throttlestop after cuz I had noticed that it wasn't throttling and fans were at maximum so that's good; temperatures peaked at 73C. Went and checked Lenovo Vantage and it was on Quiet mode. Sure, I know it runs the GPU at 80W instead of 90W but that fan profile and those temperatures? I think I would rather have that.
Sent from my SM-G970W using Tapatalk -
Was that CPU temp?
Can you try something for me?
Can you run that game in all profiles ( Quiet, Balanced and Performance ) and report back the difference in CPU and GPU temps also the difference in frame rates?
ThanksLast edited: Sep 6, 2019 -
Sent from my SM-G970W using TapatalkIKAS V likes this. -
Yesterday I tried keeping my 150mv Undervolt but also downclocking all CPU cores to 3.5Ghz and staying on Performance mode. I also used MSI Afterburner to do an OC + UV, +200 core OC and Undervolted 1,785Mhz @ 793mv. This allows a +200 core OC at the lower voltages when GPU load is very high, and then maxes the clock speed at 1,785Mhz at 793mv when GPU load is low to medium. I tested the Division 2 benchmark on High, and with the CPU at 4.0Ghz and a normal +150/+400 OC, I get around 100 fps. But max temperatures with the CPU at 4.0Ghz get into the mid to high 80s. With the CPU Underclocked to 3.5Ghz and the OC + UV applied to the GPU, my temperatures on Performance mode hit a MAX of 80c, I haven't seen anything higher. And on the Division 2 benchmark on high, I got 101 fps yesterday. So performance is exactly the same while temperatures are much lower. Definitely something to try if you want lower temps and the same performance. I tested Apex, Destiny 2, and Overwatch with these same changes and I got the same results: Lower overall CPU temps with almost the same performance. I can upload pics of my voltage/frequency curve if anyone would like to see how I did the OC + UV. The GPU also has lower temps by about 5c, leading to lower CPU temps and allowing the GPU clock speed to stay much more consistent.
I'm on the 15in 9750H/2070MQ model btw. -
-
IKAS V likes this.
-
What is a stable UV you use on the CPU? ThrottleStop of XTU? -
Playing on Ultra but some things turned down that don't matter much:
Suffice it to say, auto with no OC would be ideal it seems. Quiet it still above 80 fps and very nice temperatures. Performance is nearly unusable right now. Funny enough, Performance mode acts more like a quiet mode in that the fans don't even ramp up until it's too late. So I will be sticking to Auto or Quiet from now on.
IKAS V likes this. -
How loud are the fan noises under maximum power?
If the keyboard hot under maximum power?
Lenovo Legion Y740 17" 15"
Discussion in 'Lenovo' started by victorgm, Jan 30, 2019.