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    Lenovo Order / Charging / Shipping woes

    Discussion in 'Lenovo' started by faisalsiddiqui, Mar 21, 2008.

  1. faisalsiddiqui

    faisalsiddiqui Notebook Guru

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    :confused: I would appreciate if some one can guide me as my notebook was shipped yesterday and since this morning it shows the following

    CHEK LAP KOK,
    HK 03/20/2008 7:02 P.M. EXPORT SCAN
    03/20/2008 7:01 P.M. ORIGIN SCAN
    HK 03/20/2008 5:02 P.M. BILLING INFORMATION RECEIVED

    It is stuck at this location and no further progress.

    Also, when i charged my card for the purchase a "Hold" on my credit limit was placed for the amount due to Lenovo. However, presently the hold has also been cleared and the amount has not been charged to my card either. I then called my Bank and they said that a hold remains in place for three days and if the vendor does not provide the necessary charging information the "Hold" expires and the same amount becomes available to the card holder again.

    In the present scenario, however Lenovo has shipped my notebook but has not charged me. Also, now that the UPS tracking info still shows my notebook stuck at Hong Kong i don't know what to do. I am just repeatedly checking my order status at Lenovo's website (which says that the product has shipped) and when i go to UPS website it shows the status as above.

    Please advise (I am worried....)
     
  2. jooooeee

    jooooeee Stealth in disguise

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    It dosen't seem to be stuck it has just been there for a couple of hours not out of the ordinary.

    As for the not charging you just call and see whats up.
     
  3. CoreDump

    CoreDump Notebook Enthusiast

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  4. faisalsiddiqui

    faisalsiddiqui Notebook Guru

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    Thanks a lot for your help.
    Today when i woke up in the morning the status has suddenly changed to "out for delivery".

    As for the charging issue, i will certainly contact Lenovo after sometime and see what has happened....

    Thanks again for pacifying me.
     
  5. elfroggo

    elfroggo Notebook Evangelist

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    It's not abnormal for the charge to show up until after you get your laptop. Be patient, you'll get charged for it soon enough. :p