I would appreciate if some one can guide me as my notebook was shipped yesterday and since this morning it shows the following
CHEK LAP KOK,
HK 03/20/2008 7:02 P.M. EXPORT SCAN
03/20/2008 7:01 P.M. ORIGIN SCAN
HK 03/20/2008 5:02 P.M. BILLING INFORMATION RECEIVED
It is stuck at this location and no further progress.
Also, when i charged my card for the purchase a "Hold" on my credit limit was placed for the amount due to Lenovo. However, presently the hold has also been cleared and the amount has not been charged to my card either. I then called my Bank and they said that a hold remains in place for three days and if the vendor does not provide the necessary charging information the "Hold" expires and the same amount becomes available to the card holder again.
In the present scenario, however Lenovo has shipped my notebook but has not charged me. Also, now that the UPS tracking info still shows my notebook stuck at Hong Kong i don't know what to do. I am just repeatedly checking my order status at Lenovo's website (which says that the product has shipped) and when i go to UPS website it shows the status as above.
Please advise (I am worried....)
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It dosen't seem to be stuck it has just been there for a couple of hours not out of the ordinary.
As for the not charging you just call and see whats up. -
March 21, 22, and 24 are public holidays in HK.
http://www.gov.hk/en/about/abouthk/holiday/
Start worrying if it doesn't move after the 24th. -
Thanks a lot for your help.
Today when i woke up in the morning the status has suddenly changed to "out for delivery".
As for the charging issue, i will certainly contact Lenovo after sometime and see what has happened....
Thanks again for pacifying me. -
It's not abnormal for the charge to show up until after you get your laptop. Be patient, you'll get charged for it soon enough.
Lenovo Order / Charging / Shipping woes
Discussion in 'Lenovo' started by faisalsiddiqui, Mar 21, 2008.