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    Lenovo Support & Downloads Down?

    Discussion in 'Lenovo' started by Arki, Jan 11, 2008.

  1. Arki

    Arki Super Moderator

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    Arki, Jan 11, 2008
    #1
  2. ethanhunt123

    ethanhunt123 Notebook Evangelist

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    Same here. I think for maintanence maybe
     
    ethanhunt123, Jan 11, 2008
    #2
  3. Arki

    Arki Super Moderator

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    That's what I thought. About 10 minutes ago, the page wouldn't even display, as if it didn't exist. Now it's showing a "Lenovo apology page cannot be displayed". I wonder what they're updating. Thanks for the assurance, ethanhunt123.
     
    Arki, Jan 11, 2008
    #3
  4. Gaius

    Gaius Notebook Consultant

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    It's happening again...
     
    Gaius, Jul 26, 2008
    #4
  5. chun9430

    chun9430 Notebook Evangelist

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    They are probably updating it for the new thinkpads coming in a little bit
     
    chun9430, Jul 26, 2008
    #5
  6. eijiyuki

    eijiyuki Notebook Consultant

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    Extremely annoyed at Lenovo right now.. So the lenovo download page went down in the worse time ever. I installed Winxp 64 yesterday to get some programs i really need to use up and running. The driver page is down so i can't get graphics or wireless lan drivers for it! The page is still down this morning but i really need to get this computer up and runnin to get work done today.

    So i call Lenovo IBM SERV number hoping they can email me the wireless driver or something since i'm in deep trouble w/o the laptop up and running.

    So some dude picks up the phone and asks me for my type and serial #. And i politely explained to him that i have no signal in the area and my cell phone only picks up in the middle of the street.

    lenovo support guy: "i really can't do anything without a serial number and type"

    ME: "Sorry i'm in the middle of the street and my laptop is in the house"

    and i go about explaining to him that the driver page is down and i really need the drivers.


    lenovo support guy: "i know that, they are just doing maintenance just check it again later." (in a really condescending tone)

    ME: "yea but i really need those drivers is there a way you can email them to me or something?"

    lenovo support guy: "just check back in an hour"
    "thanks"
    *click*

    ME: "wait.. hello.. hello???.. omg he hanged up on me!"


    Now did i do anything wrong here? I dun think i sounded like an ahole... but he sure did..
     
    eijiyuki, Jul 26, 2008
    #6
  7. JaneL

    JaneL Super Moderator

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    It's the weekend. IBM/Lenovo has done website maintenance on weekends for as long as they've had a website. Check back late Sunday evening or Monday morning.
     
    JaneL, Jul 26, 2008
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  8. minusbaby

    minusbaby Notebook Enthusiast

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    Maybe mimicking Apple Computers' nonsensical tradition of rendering a website useless during updates.
     
    minusbaby, Jul 26, 2008
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  9. reikar

    reikar Notebook Enthusiast

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    Is it down again for anybody else?
     
    reikar, Mar 16, 2009
    #9
  10. Tanthalus

    Tanthalus Notebook Enthusiast

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    It was down for me last night for a short while
     
    Tanthalus, Mar 16, 2009
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  11. Matt

    Matt Notebook Deity

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    He didn't do anything wrong. He was probably instructed not to do anything without the serial number.

    Why didn't you just write it down and then call back?
     
    Matt, Mar 16, 2009
    #11
  12. LGt400

    LGt400 Notebook Geek

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    looks like its still down....had to reconfigure my entire system...and system update does not detect any new updates.
     
    LGt400, Mar 16, 2009
    #12