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    Lenovo T61p graphics card substitution

    Discussion in 'Lenovo' started by jarvis, Oct 29, 2007.

  1. jarvis

    jarvis Notebook Enthusiast

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    For what it's worth...

    I ordered a T61p with the discrete graphics chipset on October 5, 2007. The specified graphics card was the highly-touted nVidia FX 570M with 256 MB of memory.

    I received my T61p today, and ran the system information utility in Vista. The graphics card that I actually received was the lower-tier nVidia NVS 140M with 128 MB of memory.

    Lenovo had swapped it out sometime between placing my order and manufacturing it for delivery. I went to the "check the status of my order" page, but of course that is dynamically-updated and now shows the NVS 140 card as part of the spec.

    There no longer is an option for the FX 570M card on Lenovo's site.

    They've offered me a refund or a small discount if I keep the laptop with the new card. Any opinions?
     
    jarvis, Oct 29, 2007
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  2. Sean S

    Sean S Notebook Consultant

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    how much of a discount?
     
    Sean S, Oct 29, 2007
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  3. Greg

    Greg Notebook Nobel Laureate

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    I'd say the discount either needs to be greater than the cost to upgrade to the 570M, or a full return if you needed the graphics power. They jipped you plain and simple.
     
    Greg, Oct 29, 2007
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  4. jarvis

    jarvis Notebook Enthusiast

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    Update -- I had asked them how much of a discount, and when they got back to me the rep actually rescinded the offer for a discount. So Lenovo is only offering a return and then I would have to rebuy a system.
     
    jarvis, Oct 29, 2007
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  5. elfroggo

    elfroggo Notebook Evangelist

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    Um, doesn't really make too much sense. You're saying you have a T61p with a NVS 140M? That configuration shouldn't even be possible, as all T61p come with some form of the FX 570M. I would call them out on that
     
    elfroggo, Oct 29, 2007
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  6. jarvis

    jarvis Notebook Enthusiast

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    Not anymore they don't. And I don't even see order a FX 570M chip option on Lenovo's Thinkpad site.

    :mad:

    6459CT CONFIGURED SYSTEM
    42V8191 SBBB INTEL CORE 2 DUO T7500
    42V8011 VBB MS WIN VISTA HOME PREMIUM
    42X1954 SBB MSWVISHMPRM64 US ENGLISH
    42V8287 SBB 15.4 WSXGA+ TFT
    42X0818 SBB NVIDIAQUAD NVS 140MW/WWAN
    41W2068 VBB 4GB PC2-5300 667MHZ 2DIMM
    42V8195 SBB KEYBOARD US ENGLISH
    42V8295 SBB UN(TRACKPOINT TOUCHPAD)
    42X5218 SBB 160GB HDD,7200RPM
    42V8172 SBB DVD REC.8XMAXDUAL LAY UB-S
    42X0806 VBB PC CARDSLOT SM CARDSLOT
    42V8177 SBB INT.WIRE.WIFI/LINK4965AGN
    62P6054 VBB INTEGR.BLUETOOTH PAN
    42V8187 SBB THINKPAD WIRELESS USB ADPT
    39T6651 SBB 9 CELL LI-ION BATTERY
    39T6442 SBB COUNTRY PACK NORTH AMERICA
    42X1524 SBB LP-US ENGLISH
    42X0779 SBB MSOFF SM 2007 ENGLISH
     
    jarvis, Oct 29, 2007
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  7. cboy168

    cboy168 Notebook Enthusiast

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    Make sure you go under mobile workstation, otherwise you don't get the 570M option.
     
    cboy168, Oct 29, 2007
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  8. Sahin

    Sahin ---------------

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    My opinion get an HP 8510P no rip offs.
     
    Sahin, Oct 29, 2007
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  9. LaptopGuru

    LaptopGuru Notebook Evangelist

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    There is discrete video and dedicated video.... are you sure you didn't pick discrete under T61 instead of Mobile Workstation? Checking the site now....
     
    LaptopGuru, Oct 29, 2007
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  10. Thrashy

    Thrashy Notebook Enthusiast

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    I still see the T61p on the Lenovo website as having 570Ms. Regardless though, if you ordered a T61p and what you got wasn't as advertised, Lenovo needs to make it right.
     
    Thrashy, Oct 29, 2007
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  11. braddd

    braddd Notebook Deity

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    How sure are you that you ordered the 570M, because I can easily find it on the Lenovo site...
     
    braddd, Oct 29, 2007
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  12. jarvis

    jarvis Notebook Enthusiast

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    You guys are right... it is still available if you select the right starting option. Bizarre.
     
    jarvis, Oct 29, 2007
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  13. LaptopGuru

    LaptopGuru Notebook Evangelist

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    Yep: ThinkPad T61 15 inch widescreen with discrete graphics is a 140M. You probably got what you ordered.

    Normal = X3100
    Discrete = 140M
    Dedicated (Workstation) = 57M

    I'd check your order confirmation and see what it says. Unfortunately, both machines are 6459CTO's, but the video should be spelled out.
     
    LaptopGuru, Oct 29, 2007
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  14. galin

    galin Notebook Enthusiast

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    Another bizarre thing....If you ordered on Oct. 5, how did you manage to get the wireless USB option? I have not heard that option become available since late August. I have been inquiring about it since I placed my order on Oct. 12. Just wondering what link did you follow when you placed your order.

    42V8187 SBB THINKPAD WIRELESS USB ADPT
     
    galin, Oct 29, 2007
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  15. Rorschach

    Rorschach Notebook Virtuoso NBR Reviewer

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    lets see some proof. t61p is clearly visible on the top right corner above the keyboard.
     
    Rorschach, Oct 29, 2007
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  16. LaptopGuru

    LaptopGuru Notebook Evangelist

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    Guess they do call it "discrete" on the mobile workstation page as well, my bad... if your chassis does say T61p and that's what you ordered, someone made an agregious error and I'd return ASAP.

    Assuming since they screwed up you will not be paying a restocking fee, right?
     
    LaptopGuru, Oct 29, 2007
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  17. jarvis

    jarvis Notebook Enthusiast

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    It very well could be that I'm a moron and ordered a T61 instead of the T61p that I intended to order. But the guy on the phone yesterday stated that the spec had changed on the machine i ordered, so who knows.

    My resolution: shipping back the original one via RMA, and ordering a new one.
     
    jarvis, Oct 30, 2007
    #17