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    Lenovo Y580 Sound Stutter Issue!

    Discussion in 'Lenovo' started by ShintaKunX, Jul 18, 2012.

  1. ShintaKunX

    ShintaKunX Notebook Enthusiast

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    Hey guys,
    My brother recently got a Y580 and is very pleased with its performance. However, he began to notice that when playing games and even on youtube, the sound will stutter. Frames slightly drop for a second and all the sounds from that one second are played at the same time.

    Anyone know how to fix this problem??? Greatly Appreciated!
     
    ShintaKunX, Jul 18, 2012
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  2. soryn_popa

    soryn_popa Notebook Enthusiast

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    Hi,

    Monitor the temperatures of the laptop with HWMonitor or CoreTemp while playing games and see what is the max temps reached. If it is too high (90-100 degrees) then that is causing the stutter.


     
    soryn_popa, Jul 18, 2012
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  3. ShintaKunX

    ShintaKunX Notebook Enthusiast

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    That's what I thought. As stated from other people I'm assuming its the HDD. I'll test it myself since my brother doesn't really have any comparable technological skills to me (Which isnt much!)

    Just as a note this is from playing Assassin Creed II and Diablo III. It might possibly be a combination of games that have some form of poor coding or something wrong with it.
     
    ShintaKunX, Jul 18, 2012
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  4. ShintaKunX

    ShintaKunX Notebook Enthusiast

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    I hope I dont get in trouble for double posting but...

    I think I found the problem. The CPU is stuck at 8x multiplier... Anyone know how to fix this?
     
    ShintaKunX, Jul 19, 2012
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  5. sachiel

    sachiel Notebook Consultant

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    Maybe he's on power saver mode. Try putting it on balanced or performance mode.
     
    sachiel, Jul 20, 2012
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  6. Draghmar

    Draghmar Notebook Consultant

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    How do you know it's multiplier?

    I think I heard this once when watching some trailer on some website and it wasn't YT. But there was also music in background, from YT I think. This quite irritating. Notebook is set to performance mode.
     
    Draghmar, Jul 20, 2012
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  7. ShintaKunX

    ShintaKunX Notebook Enthusiast

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    I used throttle stop cause some fixed y570 apparently with it.

    What I need to find out is (if it is a power problem similar to the y570 as I've seen) Then how do i fix this? It seems incredibly stupid on Lenovos part that all the settings to fix it in Y570 in either the program and control panel power management lacks features to choose the amount of power to the cpu... unless there's an update I am missing.
     
    ShintaKunX, Jul 20, 2012
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  8. Draghmar

    Draghmar Notebook Consultant

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    Ok, that's maybe weird but we could always send info to Lenovos support about this issue and how it is could be possible to fix it, so they could make patch or new BIOS...or something.
     
    Draghmar, Jul 20, 2012
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  9. Yanm

    Yanm Notebook Enthusiast

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    I have to ask. . did the y580 come with say, McAfee installed? I had a similar problem on my y470, and once I un-installed McAfee, everything was perfect. If you didn't have it installed, then forget what I said :(
     
    Yanm, Jul 22, 2012
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  10. Molite

    Molite Notebook Enthusiast

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    I just want to confirm that I had this same issue, it would happen all the time on CS:S or even Diablo III. It would also cause FPS Lag after uninstalling McAfee and installing BitDefender the problem is now gone.
     
    Molite, Jul 23, 2012
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  11. ShintaKunX

    ShintaKunX Notebook Enthusiast

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    I somewhat fixed the issue by OC the GPU a little hard and non stop turbo with the cpu as well as changing the physx engine onto the cpu only...

    But now that you guys have said McAfee I see that it IS on my brothers laptop...

    I will test this later today and update what happens.

    Thanks so much guys! Didn't find anything related to this.
     
    ShintaKunX, Jul 25, 2012
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  12. TechnicateUK

    TechnicateUK Notebook Enthusiast

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    Hi, I was wondering if this is the promblem i am suffering at the moment. I haven't tried gaming on it yet (not out of choice - games arriving later than Y580 arrived after 3 days!) but listening to music sometimes caused for about 1 second a buzzing/humming noise and stutters. Any ideas how to fix it or if it is the same problem? Cheers.
     
    TechnicateUK, Jul 27, 2012
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  13. ShintaKunX

    ShintaKunX Notebook Enthusiast

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    According to my brother removing Mcafee improved the problem a bit. His frames are really decent now with the occasional 1/10th of a second spike. My brother hasn't listened to music with his laptop yet (only plays games on it lol) but he said his youtube would occasionally stutter. Everything DID improve at least.

    One thing I notice is most people on the y570 fix these kinds of problem by enabling full power usage which y580 lacks currently? (I can't seem to find it)

    Also we have fixed the cpu problem by using throttle stop but the GPU seems to lack full utilization... it goes around anywhere from 50-70% and is pretty unstable...

    I'm wondering if this is normal?

    Note: Music seems to be fine after actually testing it out (AFTER uninstalling he never tried before)
     
    ShintaKunX, Jul 27, 2012
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  14. TechnicateUK

    TechnicateUK Notebook Enthusiast

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    Thanks for letting me know! It was every few hours or so it happened. Haven't tried games yet so not experienced any gpu faults as of yet but will keep posted - thank you :)
     
    TechnicateUK, Jul 28, 2012
    #14