On the week of August 22, the Y710 was in stock and supposed to be immediately available. I ordered and was given an estimated ship date of Aug 29.
On August 29 the estimated ship date was bumped up 2 weeks. Concerned I call in and a CSR tells me the machine was shipping on Sept 02.
Sept 02 rolls bye, and on Sept 04 I call in to "check the status of my order" and was told "I see here your estimated ship date is Sept 12." Not satisfied with that, I called Lenovo and pressed 2 to get a salesman. Asked him to plug in my order number and he tells me the order is presently in the PACKING STAGE.
*** is that's supposed mean? Today the order status is still IN PROCESS. It's nearing August 12 soon.
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Bump. Anyone?
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Well I have not heard the phrase packing stage but that might mean that the order was sent to the warehouse for the actual building. Their credit card verification has been taking a very long time recently. You might want to ask if your CC was verified (corporate PwC Amex
?).
Didn't think PwC would use an internet forum to ask about laptop orders.
Lenovo Y710 Shipping Delays. Please post your delay times.
Discussion in 'Lenovo' started by PriceWaterhouseCoope, Sep 9, 2008.