Lenovo bluescreen trend

I ad no BSOD's until I installed the integrated camera drivers for xp/2000 since none existed for Vista. Now the event log & memory dump log is loaded with BSOD's events.

 

For me i had the laptop for 2 days and got so many Blue screen and did a clean install of ultimate over my basic but it will not work unless i disabled my turbo memory so now it works and have not had one blue screen since i disabled turbo memory.

 

Received the new battery from lenovo, laptop still crashes after 5-10 minutes of use when on battery:

BSOD with message: STOP 0x00008086

will call support and see what's next. Quite disappointing quality issues

 

I felt/experienced the same thing (Vista Premium) until I loaded Adobe Flash Player 9 in accordance with AOL AIM 6.1. Then, I tried the integrated camera with AIM and Bamm, bamm, bamm, BSOD's within 1 minute of bootup from that point forward. Uninstalled AIM but the BSOD's remained. Uninstalled Adobe Flash 9 (need a special download to complete) and the BSOD's stopped.

I've checked the event logs and the camera driver was listed but so were other events at the point of BSOD. I believe that Adobe Flash Player 9 and/or the camera are my problem.

DHL is picking up the unit today to have the front lcd bezel properly mated and to correct the extensive light leakage from the bottom of said poanel.

I've been very pleased with Lenovo's customer support network

 

greggie, these computers shouldn't be having such problems straight out of the factory. If they were isolated cases then that's fine, but it kind of makes me wonder why lenovo was one of the only major computer manufacturers to the intel robson. A glaring problem like this shouldn't have leaked passed quality control. I finally turned off turbo memory, now we just have to wait and see if that solves the problem of my computer locking up on battery use all the time.

 

I got my T61 last Friday and everything worked perfectly until this morning. Went to turn it on and got to the password screen logged on and then nothing would happen except the Windows Vista screen would show. Turned the computer off and tried starting it up in Safe Mode and couldn't even get past the black loading screen. Then tried starting it normally 4 or 5 times and nothing would happen again. I can't even access Vista to do anything. Is this the blue screen problem everybody is talking about or something different?

 

That's not the bluescreen crap. That sounds like a whole other bag bullsh!t,, courtesy of our friends at Lenovo. I haven't experienced that with my T61 (but just about everything else has F'd up).

 

For those struggling with their T61s, I would honestly just return it. It's not worth the effort to try to fix it only to find that the (possible) fix is to disable some of the technology you paid for.

I returned my T61 to the retailer I bought it from, everything in tact....except I had thrown out the original box (poor decision on my part). Now they won't refund me and are sending the T61 back for me to deal with this bullsh!t again. It sounds like it's going to be 2 years of piss-poor laptopping on the road.

 

Well this kind of sucks. They are running some kind of diagnostic test on my computer right now and then I have the on site warranty so the guy said if they find something wrong they will send somebody out tom. to fix it. I'll see how that goes.

 

My problem did turn out to be different, 5 day old laptop and they have to replace the hard drive on it.

 

returned old dead battery, called support again to report the fact that the laptop still BSOD when on battery ..

Now I will have to send the laptop in for motherboard replacement!

this is weird, I suspect more a software bug ...

this starts to suck ...

 

I followed shein_98's advice and sent mine back today for a refund. I agree that it's total BS to send back a completely new computer for repairs, especially since it's pretty evident that they don't know what the hell is going on.

Honestly, it's been years since I've seen a blue screen on any computer. I can't recall seeing any since XP SP2 was released. I've heard of some computers with corrupted software or viruses that blue screen, but c'mon a brand new computer? That's a load of cr@p.

 

pelihu did they hit u with a 15% re stocking?

 

No. I actually went through tech support first. I told them about the problems I was having and they came to the conclusion that they didn't know what was wrong. They said I could send it back for an exchange. I told them that I believed there was a fault between battery power, turbo memory and Vista (see other thread on this subject) and that I didn't want an identical replacement. I told them I'd be willing to try a replacement if we removed the turbo memory and changed the operating system to XP pro. They told me that to do that, I would have to return the system entirely and submit a new order. I told them, if that's the case, I'll just return it and seek a replacement on my own. My computer was part of the original batch that was delayed, and I told them I wasn't willing to wait another 10 days for the return, and another 2-3 weeks (if I'm lucky) for them to build another.

I believe the key issue was that tech support concluded they couldn't fix the problem. Once they concluded that, all options were open and there would be no restocking fee.

So for those thinking about a return, contact tech support first. Trust me, they will conclude that they can't fix your computer because I honestly believe nobody there knows that the hell is going on. The tech support guy I spoke with took about 5 minutes to conclude there was nothing they could do. Thinking back, it was about 4:30 EST when I called, and I think they might have been heading out the door. I didn't plan that, but I think it dissuaded them from actually trying to find a solution.

 

Hi


I'm planning to buy a T series Lenovo laptop. The configuration will have 2x1Gb RAM. Intel T7500 processor. I also plan to buy Intel Turbo memory.


From the forum i came to know that T series has got lot of compatibility issues. may some one suggest me what to do. I plan to buy Think pad for its quality. but i want to know is it a 'Hoax'


Thank you

 

What compatibilty issues? I believe the Intel Turbo Memory may have some issues but you won't see too much of a performance increase since you will already have a sufficient 2GB of RAM.

 

Ya, its 2GB memory. But its 2 DIMM not 1DIMM. most of the problem seems to be associated with RAM and BIOS update. I feel one should get a single DIMM RAM and no more lenovo updates if everything is working fine.

 

I kept getting bluescreens so i uninstalled turbo memory. HOWEVER, at the end of the uninstallation, I got yet another bluescreen which restarted my computer and then it became an unending cycle of bluescreen->restart->bluescreen-> resart.

I decided to install windows XP pro, but before I can format my hard drive to install xp, it says that there is no hard drive detected.

I resort to putting in a vista 32-bit dvd in my drive to see if that installs it says "BOOTMGR not found. press ctrl+alt+del to restart"

Anyone else have this problem where you can't install a fresh OS?

 

To install XP, you need to first go into bios and enable Compatibility Mode from AHCI in SATA configuration. Then the XP installation will detect the HDD.

If you're going Vista, set it to boot from DVD in bios or hit F11 repeatedly while its booting. When Vista prompts you for install or repair, Choose repair.

 

By far, this is the complaint I have heard the most when it comes to Lenovo's. In fact, if there is one reason that I haven't placed my order yet, it is the BSOD complaint. I was told in another discussion that you only hear complaints from the zealots and I was worrying too much. Though there is a point to that argument, the fact is that I've heard this complaint from too many different people in too many different forums/message boards for it to be nothing serious. Where there is smoke, there is usually fire. This is a very worrying trend and it may, in the end, be what prevents me from purchasing a Lenovo laptop. There's got to be something ridiculous going on when you hear from multiple posts that people are getting the BSOD right out of the box, in some cases. Even more, I have read in multiple posts (3) where people reported that their motherboards were bad. Are you kidding? How can you ship a product with a defective motherboard? There just is no quality control. It's almost as if Lenovo chose to focus so much on the build and forgot about everything that goes inside of the "tank."

I have spent considerable time in the HP and Apple forums, as well as other message boards dedicated to the brands, and I have heard none of the same complaints. Honestly, it does seem like I'm only hearing complaints of this nature when it comes to Lenovo and they're too widespread for them to be just enthusiasts or zealots getting on their computers to complain about stuff. I am deciding to hold off for the time being to see if these complaints diminish a bit.

 

I couldn't agree with you more. The fact that I keep hearing this stuff has really got me reconsidering whether or not that I'm really going to purchase anything from Lenovo. I do not believe that its just because I'm on a board and most of the threads are going to be from the people who want to complain. There seems like there is legitimacy to some of the claims.

 

um BSoDs are a fact of life if anytime anyone deals with Windows since the beginning of windows and it hasn't gone away with Vista. In the last particular case its appears to be a critical boot loader error where Windows is unable to access the boot partition due to incorrect storage drivers or similar problems.

It can happen to any Windows based system. Not denying here that there are certain TPs that have mb problems but lets not get too carried away whenever someone reports a BSoD. MacOSX can look good sometimes..maybe...nah

 

Morphy, I absolutely agree that as long as one is using Windows, there will be the chance of encountering the BSOD. I'm not at all arguing against that because that would be plain stupid. What I am saying, though, is that these problems seem to pop up more whenever there is a Lenovo Thinkpad conversation than any other brand. I feel that I can say this confidently because I've been doing nothing for the past four months on my personal time except researching different laptops and their manufacturers. I know a lot about the different problems that one can expect to encounter with just about any make or manufacturer out there, and the BSOD's seem to be way more prevalent that any other brand. The reason it bothers me so much, I guess, is because a Thinkpad is the front runner in my mind right now and I hate knowing that there is a better-than-average chance that I could come up on a BSOD right out of the box. That would bother any consumer, especially when you talk about spending over $1,000 on a piece of machinery that you're hoping lasts you a few years. I'm not at all trying to bash Lenovo, but I notice a trend here.

 

I'm not above bashing any company if the reasons are warranted and presented in a rational manner. But that's a moot point as I don't see any of this as bashing, just typical concerns from anyone choosing a laptop these days. So back on topic:

As I said such concerns are understandable but if you had followed threads here like you have said you did you'll also notice the trend you allude to are mostly the result of suspect Intel Turbo memory drivers - be it improper installation, incorrect driver versions, or maybe this is a result of new tech that hasn't undergone proper testing by all parties and this includes Lenovo, Microsoft and Intel. I tend to believe the latter.

Intel have been releasing driver updates and some have claimed the new drivers fixes the issue. I'm just pointing out the reason for that trend. And note too that Lenovo was one of the first adopters of ITM, even Dell don't offer it. HP didn't initially but might have now. Try to configure ITM on any of Dell's Vista notebooks. Vostro? Nope...Inspiron? Nope, XPS1530,1730? Nope..How about Latitudes and ISV-Certified Precisions? Nope. Maybe they know something Lenovo doesn't? IMO I feel Lenovo made a mistake incl ITM as an option.

As you see, I did my research too and quite extensively too I might add before I bought and it had led me to opt out of ITM...also with >2Gb Ram I deemed ITM not really necessary.

In closing, I'll include an excerpt from Stallen taken from another thread regarding this problem:

 

Again, I see your point and thanks for your viewpoint. I did, in fact, read the whole thread about the Turbo Memory argument and I knew that was one of the issues. However, there have been a lot of people who reported the issue with BSOD that say they also opted out of ITM. I, like you, am going to opt out of it should I finally decide to go with Lenovo. The way I see it now is that I have a desktop that still gets the word done, however inconvenient it is to sit at a desktop, and I'll roll with that until I'm ready to go for it. I have some time yet, so I'm not going to rush the decision in any way. I know a fair amount of what I feel may be considered paranoia, but I know that it can't all be that. Usually, where there is smoke, there is a fire somewhere. I'm just saying though . . . Thanks again, Morphy, for responding.